Josh Turley

Experience

• 

  JD Sports Fashion plc

  Jun 2010 - Jun 2015

  Sales Assistant
• 

  ActiveQuote Ltd

  Oct 2015 - Jun 2016

  Customer Service Agent

  •Utilise CRM systems to track customer interactions and manage customer data.•Implement strategies to retain and build long-term relationships with customers.

• 

  Creditsafe

  Jul 2016 - Dec 2021

  Product Manager

  •Formulated a comprehensive product strategy for Creditsafe's Unified Bulk Extract service.•Took ownership of and strategically prioritised the product backlog for multiple products concurrently.•Collaborated with Scrum Masters to ensure that sprint content was both feasible and aligned with business and product objectives.

• 

  SRT Marine Systems plc

  Dec 2021 - Sept 2024

  Product Owner

  •Executed the complete software development lifecycle of SRT's mobile applications.•Collaborated closely with engineering, sales, and marketing teams to synthesise insights into an impactful product roadmap.•Signing off of all development work completed in sprints, ensuring quality of delivery and fit for purpose in line with the definition of ‘Done’.•Facilitating Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives.•Using analytics and metrics to make informed decisions and continually optimise the product. Show less