Ann Rose Manzano Raney

Experience

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  Wahiawa General Hospital

  Oct 1994 - Aug 2002

  Medical Assistant

  Description Assists in examination and treatment of patients under the direction of the Physician and/or designee.Essential Functions:• Interviews patients, measures vital signs, and other pertinent information as required by department.• Records information in patients' medical record.• Prepares treatment rooms and patients for examination.• Assists clinician with care of the patient.• Handles inventories and orders and replenishes medical supplies and materials.• Gives treatments and performs routine laboratory tests as required by department.• Schedules appointments, performs clinical tasks and completes appropriate forms as required by department.• Responsible for administering medications, including injections.• Responsible for cleaning, processing, sterilizing and checking instruments.• Performs data entry.• Performs clinical/technical skills specific to the department.• Performs other related duties as necessary.• Customer Service: Practices customer service standards as defined by the Medical Center and specified department.• Anticipates the customer's needs, takes proactive steps to meet those needs, by listening and taking responsibility within scope to ensure issues are resolved.• Promptly responds to alarms and patient requests.• Facilitates the customer's ability to utilize resources.• Assures a clean, orderly, and functional work environment.• Team Commitment: Is an effective team member who is flexible, cooperative, and willing to assist others.• Manages difficult or conflict situations constructively and seeks appropriate assistance.• Acts as a resource and mentor to new employees, students, and other team members.• Actively participates in departmental professional development activities.• Lead MA responsibilities, trained new hire Medical assistants, developed monthly work schedule for the Medical Assistant. Show less

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  Kaiser Permanente

  Feb 2005 - Mar 2017

  Medical Assistant

  Description Assists in examination and treatment of patients under the direction of the Physician and/or designee.Essential Functions:• Super user for Epic hyperspace /cadence software system • Interviews patients, measures vital signs, and other pertinent information as required by department.• Records information in patients' medical record.• Prepares treatment rooms and patients for examination.• Assists clinician with care of the patient.• Handles inventories and orders and replenishes medical supplies and materials.• Gives treatments and performs routine laboratory tests as required by department.• Schedules appointments, performs clinical tasks and completes appropriate forms as required by department.• I was responsible for administering medications, including injections.• I was responsible for cleaning, processing, sterilizing and checking instruments.• Performs data entry.• Performs clinical/technical skills specific to the department.• Performs other related duties as necessary.• Customer Service: customer service standards as defined by the Medical Center and specified department.• Anticipates the customer's needs, takes proactive steps to meet those needs, by listening and taking responsibility within scope to ensure issues are resolved.• Facilitates the customer's ability to utilize resources.• Assures a clean, orderly, functional work environment.• Team Commitment: Is an effective team member who is flexible, cooperative, and willing to assist others.• Manages difficult or conflict situations constructively and seeks appropriate assistance.• Acts as a resource and mentor to new employees, students, and other team members.• Actively participates in departmental professional development activities.• Supports a collaborative labor-management partnership environment.• lead Medical Assistant, created MA/LPN work schedules, handled sick calls, covering staffing clinical needs. Helped develop clinical programs. Set up new clinics. Show less

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  National Agents Alliance - The Alliance

  Apr 2016 - now

  Insurance Agent