
Emma Smith

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About me
Independent HR Consultant working with in house HR teams and other independent HR Consultants to make better use of #HRdata including boring #HR reports.
Education

Coventry University
1997 - 1999BA (Hons) Business Administration 2:1Activities and Societies: Coventry University Riding Club

University of Hull
2021 - 2023Postgraduate Degree People Analytics
Coventry University
1995 - 1997HND Business & PersonnelActivities and Societies: Horse Riding

Coventry University
2002 - 2004Postgraduate Diploma Personnel ManagementGeneralist HR course, leading to Membership of the CIPD
Experience

Jewson
May 2000 - Mar 2003Effective management of 2 job share staffEnsuring timely production of Offer Letters, circa 300 a monthIntroduced a system to ensure that changes to terms and conditions were advised to the employee in writing. Ensuring all Vacancies advertised internally, circa 100 a weekReviewing and recommending improvement to the supply of the Long Service and Retirement Award processesArranging Long Service and Retirement Awards for employeesSMP/SSP familiarization for new payroll staffReviewed Data Protection issues in relation to employee files Show less
HR Team Leader
May 2002 - Mar 2003Senior Human Resources Administrator
Apr 2002 - May 2002Human Resources Administrator
May 2000 - Apr 2002

Saint-Gobain UK & Ireland
Mar 2003 - Nov 2006HR AdvisorAdvising managers on disciplinary issues and general HR policy and procedureAdvising employees and line managers on outsourcing activitiesAssisting with bonus/grading/private medical insurance and general compensation and benefit issuesConducting Job Evaluation sessions using the Hay MethodolgyAssisting colleagues with Acquisition projects and the due diligenceProviding support to Recruitment Officers at Recruitment events (including the organisation of a recruitment open day)Providing help desk service for 40 pension schemes from April 2004Improved take up of the Stakeholder Pension scheme from 14% to 21% through presentations and education of branch staffRecommending improvements to Process and Procedures in placeAssisting Company HR Manager with recruitment Setting up a helpdesk for 8000 active members of a defined benefit pension scheme in a period of substantial changeSupporting other HR/Payroll FunctionsManaging a team of three part time administrative staff for a 6 month period Show less

PartyLite
Oct 2006 - Jun 2011Independent ConsultantDirect sales consultant taking the gorgeous partylite products to people's homes, craft fairs, shopping events...

ThyssenKrupp Services
Nov 2006 - Apr 2008HR AdvisorProvide day-to-day generalist HR advice and guidance to line managers on all aspects of employment, including employment law and codes of practice.Provide guidance to employees on issues associated with their employment.Assist line managers with all aspects of recruitment and selection, at all levels of the business.Involvement with grievances, discipline and dismissal procedures, conducting the meetings where necessaryOffer practical HR solutions in line with business objectives.Maintain, review and improve policies and procedures, working towards best practice in HR.Process employment contracts and monitor engagement procedures.Identify training needs and source appropriate training across the business at all levelsWork with TUPE legislation to transfer staff in and out of the organisationResearch and compile HR management reports.Deputise for the Group HR Manager in his absenceAd-hoc exercises at the direction of the Group HR Manager. Show less

Doncasters Group
May 2008 - Sept 2009HR AdvisorProvide day-to-day generalist HR advice and guidance to line managers on all aspects of employment, including employment law and codes of practice.Mange redundancy processes for up to 70 people in a unionised environmentProvide guidance to employees on issues associated with their employment.Assist line managers with all aspects of recruitment and selection, at all levels of the business.Involvement with grievances, discipline and dismissal procedures, conducting the meetings where necessaryOffer practical HR solutions in line with business objectives.Maintain, review and improve policies and procedures, working towards best practice in HR.Process employment contracts and monitor engagement procedures.Provide Payroll with all information relating to starters, leavers and employment changesResearch and compile HR management reports. Show less

COVENTRY & WARWICKSHIRE YMCA
Dec 2009 - Jun 2010Interim HR ManagerSupported the organisation through a difficult period following the loss of government funding. Created and implemented HR Policy and procedures, managed a restructuring and redundancy programme aligned with the new levels of government fundingReviewed the recruitment practices in a charity and implemented a new process including standardised questions for roles. This was used when recruiting 5 newly created roles and proved successful Managed Disciplinary and Grievance cases from investigation through to decision making including dismissals and Gross Misconduct Managed absence cases covering frequent short term absence to long term sickness triggering disciplinary processes and Occupational Health intervention as needed Led the restructure of a charitable organisation following the loss of government funding (£1m). Delivered a new structure that ensured continuity of service to vulnerable young people. Led 15 consultation meetings for redundant roles Introduced annualised hours contracts to accommodate business needs, affecting 13% of roles within the organisation Created and implemented HR Metrics (Absence, turnover, overtime) to assist the business in understanding costs. Show less

BAE Systems
Jul 2010 - Jun 2011HR Manager (interim)Led the closure of the Leicester site, affecting 229 employees and securing alternative roles on other sites for 69%Worked collaboratively with an Outplacement Consultancy providing specialised job searching support to all affected employees. Managed absence cases covering frequent short term absence to long term sickness triggering disciplinary processes and Occupational Health intervention as needed Re-designed process and procedures for a site closure with 229 employees. Trained 40 line managers on consultation processes, and worked collaboratively with an outplacement provider. Managing budgets for Redundancy exercise covering severance payments, outplacement costs, time booked to the closure project and training payments . Show less

Security Research Ltd
Jun 2011 - Sept 2011Head of HRResponsible for all HR and training issues. As a start up business, initially a large recruitment drive (150 employees) alongside setting up the HR function and working with line managers on any employee issues

Network Rail
Nov 2011 - Apr 2012HR Business Partner (Interim)Supported a TUPE project (both in and then out);Managed HR Officer & HR Administrator;Supported Disciplinary, Grievance, Tribunals;Reviewed Policy and Process documentation with proposals to amend the documentation

2 Sisters Food Group
Jul 2012 - Sept 2014Responsible for HR and training onsite. Team of 7 including payroll, Training, HR, Occupational Health and Reception. Oversaw Canteen and Security contracts on site Responsible for all HR issues on the Leicester site including: * Managing Redundancy Process, selective (270 employees) and site closure (230 employees);* Managing tribunal caseload* Managing a team of 4 covering HR and Payroll* Coaching and Mentoring Line and Senior Managers in the business* Coaching and Mentoring HR & Payroll team* Reviewing HR Metrics and implementing any neccessary improvments in partnership with the Operations Team.
Human Resources Manager
Aug 2013 - Sept 2014HR Manager
Jul 2012 - Jul 2013

JLG Industries
Oct 2014 - Sept 2016HR ManagerResponsible for: • Recruitment in the UK for Design Engineers, Service Engineers, Purchasing, Sales and Administrative staff• Recruitment for Purchasing and Supply Chain in Belgium• Payroll in the UK• Training and Development• Coaching and Mentoring managers at all levels within the organisation• Strategic view of HR for the UK

GVA UK
Oct 2016 - Mar 2017HR Business PartnerMaternity cover providing HR support to 7 business units. Improved data collection and feedback to business unit heads about issues in their business.

2 Sisters Food Group
Apr 2017 - Jun 2017Human Resources ManagerInterim HR support managing a site closure. Working with Unite the union. 250 people redeployed and 350 people made redundant

Beckett's Foods Ltd
Aug 2017 - Mar 2019Group HR Business Partner
The Horsey HR Lady
Apr 2019 - nowHuman Resources ConsultantThe Horsey HR Lady provides outsourced HR services to other businesses. My services include; HR Support to change your HR reports into more meaningful reportsHR Support with gaining the external audit certification for #ISO30414Auditor for the #ISO30414 standard (not combined with the above item)Workshops on People AnalyticsGet in touch with me today to find out more! Drop me an email at emma@thehorseyhrlady.co.uk to arrange a free no obligation chat.

Business Buzz - Local Business Networking
Feb 2020 - nowBringing the fabulous Business Buzz Networking format to the towns and cities within Leicestershire and Rutland.
Co-Regional Lead Leicestershire & Rutland
Jan 2021 - nowHost of Coventry Business Buzz
Feb 2020 - Feb 2023
Licenses & Certifications

Registered Test User - Ability & Personality
Pystech InternationalJun 2011- View certificate

Debriefing & Coaching Accreditation
Harrison Assessments Int'lAug 2023 - View certificate

Recruitment Accreditation
Harrison Assessments Int'lJul 2023 - View certificate

Employee Development Accreditation
Harrison Assessments Int'lJul 2023 
Breathe HR Partner
BreatheJul 2020
ISO 30414:2018 Certified Auditor
HCM MetricsSept 2020
Improve Partner
Peritus Learning & Development
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