Emma Smith

Emma Smith

Followers of Emma Smith3000 followers
location of Emma SmithCoventry, England, United Kingdom

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  • Timeline

  • About me

    Independent HR Consultant working with in house HR teams and other independent HR Consultants to make better use of #HRdata including boring #HR reports.

  • Education

    • Coventry University

      1997 - 1999
      BA (Hons) Business Administration 2:1

      Activities and Societies: Coventry University Riding Club

    • University of Hull

      2021 - 2023
      Postgraduate Degree People Analytics
    • Coventry University

      1995 - 1997
      HND Business & Personnel

      Activities and Societies: Horse Riding

    • Coventry University

      2002 - 2004
      Postgraduate Diploma Personnel Management

      Generalist HR course, leading to Membership of the CIPD

  • Experience

    • Jewson

      May 2000 - Mar 2003

      Effective management of 2 job share staffEnsuring timely production of Offer Letters, circa 300 a monthIntroduced a system to ensure that changes to terms and conditions were advised to the employee in writing. Ensuring all Vacancies advertised internally, circa 100 a weekReviewing and recommending improvement to the supply of the Long Service and Retirement Award processesArranging Long Service and Retirement Awards for employeesSMP/SSP familiarization for new payroll staffReviewed Data Protection issues in relation to employee files Show less

      • HR Team Leader

        May 2002 - Mar 2003
      • Senior Human Resources Administrator

        Apr 2002 - May 2002
      • Human Resources Administrator

        May 2000 - Apr 2002
    • Saint-Gobain UK & Ireland

      Mar 2003 - Nov 2006
      HR Advisor

      Advising managers on disciplinary issues and general HR policy and procedureAdvising employees and line managers on outsourcing activitiesAssisting with bonus/grading/private medical insurance and general compensation and benefit issuesConducting Job Evaluation sessions using the Hay MethodolgyAssisting colleagues with Acquisition projects and the due diligenceProviding support to Recruitment Officers at Recruitment events (including the organisation of a recruitment open day)Providing help desk service for 40 pension schemes from April 2004Improved take up of the Stakeholder Pension scheme from 14% to 21% through presentations and education of branch staffRecommending improvements to Process and Procedures in placeAssisting Company HR Manager with recruitment Setting up a helpdesk for 8000 active members of a defined benefit pension scheme in a period of substantial changeSupporting other HR/Payroll FunctionsManaging a team of three part time administrative staff for a 6 month period Show less

    • PartyLite

      Oct 2006 - Jun 2011
      Independent Consultant

      Direct sales consultant taking the gorgeous partylite products to people's homes, craft fairs, shopping events...

    • ThyssenKrupp Services

      Nov 2006 - Apr 2008
      HR Advisor

      Provide day-to-day generalist HR advice and guidance to line managers on all aspects of employment, including employment law and codes of practice.Provide guidance to employees on issues associated with their employment.Assist line managers with all aspects of recruitment and selection, at all levels of the business.Involvement with grievances, discipline and dismissal procedures, conducting the meetings where necessaryOffer practical HR solutions in line with business objectives.Maintain, review and improve policies and procedures, working towards best practice in HR.Process employment contracts and monitor engagement procedures.Identify training needs and source appropriate training across the business at all levelsWork with TUPE legislation to transfer staff in and out of the organisationResearch and compile HR management reports.Deputise for the Group HR Manager in his absenceAd-hoc exercises at the direction of the Group HR Manager. Show less

    • Doncasters Group

      May 2008 - Sept 2009
      HR Advisor

      Provide day-to-day generalist HR advice and guidance to line managers on all aspects of employment, including employment law and codes of practice.Mange redundancy processes for up to 70 people in a unionised environmentProvide guidance to employees on issues associated with their employment.Assist line managers with all aspects of recruitment and selection, at all levels of the business.Involvement with grievances, discipline and dismissal procedures, conducting the meetings where necessaryOffer practical HR solutions in line with business objectives.Maintain, review and improve policies and procedures, working towards best practice in HR.Process employment contracts and monitor engagement procedures.Provide Payroll with all information relating to starters, leavers and employment changesResearch and compile HR management reports. Show less

    • COVENTRY & WARWICKSHIRE YMCA

      Dec 2009 - Jun 2010
      Interim HR Manager

      Supported the organisation through a difficult period following the loss of government funding. Created and implemented HR Policy and procedures, managed a restructuring and redundancy programme aligned with the new levels of government fundingReviewed the recruitment practices in a charity and implemented a new process including standardised questions for roles. This was used when recruiting 5 newly created roles and proved successful Managed Disciplinary and Grievance cases from investigation through to decision making including dismissals and Gross Misconduct Managed absence cases covering frequent short term absence to long term sickness triggering disciplinary processes and Occupational Health intervention as needed Led the restructure of a charitable organisation following the loss of government funding (£1m). Delivered a new structure that ensured continuity of service to vulnerable young people. Led 15 consultation meetings for redundant roles Introduced annualised hours contracts to accommodate business needs, affecting 13% of roles within the organisation Created and implemented HR Metrics (Absence, turnover, overtime) to assist the business in understanding costs. Show less

    • BAE Systems

      Jul 2010 - Jun 2011
      HR Manager (interim)

      Led the closure of the Leicester site, affecting 229 employees and securing alternative roles on other sites for 69%Worked collaboratively with an Outplacement Consultancy providing specialised job searching support to all affected employees. Managed absence cases covering frequent short term absence to long term sickness triggering disciplinary processes and Occupational Health intervention as needed Re-designed process and procedures for a site closure with 229 employees. Trained 40 line managers on consultation processes, and worked collaboratively with an outplacement provider. Managing budgets for Redundancy exercise covering severance payments, outplacement costs, time booked to the closure project and training payments . Show less

    • Security Research Ltd

      Jun 2011 - Sept 2011
      Head of HR

      Responsible for all HR and training issues. As a start up business, initially a large recruitment drive (150 employees) alongside setting up the HR function and working with line managers on any employee issues

    • Network Rail

      Nov 2011 - Apr 2012
      HR Business Partner (Interim)

      Supported a TUPE project (both in and then out);Managed HR Officer & HR Administrator;Supported Disciplinary, Grievance, Tribunals;Reviewed Policy and Process documentation with proposals to amend the documentation

    • 2 Sisters Food Group

      Jul 2012 - Sept 2014

      Responsible for HR and training onsite. Team of 7 including payroll, Training, HR, Occupational Health and Reception. Oversaw Canteen and Security contracts on site Responsible for all HR issues on the Leicester site including: * Managing Redundancy Process, selective (270 employees) and site closure (230 employees);* Managing tribunal caseload* Managing a team of 4 covering HR and Payroll* Coaching and Mentoring Line and Senior Managers in the business* Coaching and Mentoring HR & Payroll team* Reviewing HR Metrics and implementing any neccessary improvments in partnership with the Operations Team.

      • Human Resources Manager

        Aug 2013 - Sept 2014
      • HR Manager

        Jul 2012 - Jul 2013
    • JLG Industries

      Oct 2014 - Sept 2016
      HR Manager

      Responsible for: • Recruitment in the UK for Design Engineers, Service Engineers, Purchasing, Sales and Administrative staff• Recruitment for Purchasing and Supply Chain in Belgium• Payroll in the UK• Training and Development• Coaching and Mentoring managers at all levels within the organisation• Strategic view of HR for the UK

    • GVA UK

      Oct 2016 - Mar 2017
      HR Business Partner

      Maternity cover providing HR support to 7 business units. Improved data collection and feedback to business unit heads about issues in their business.

    • 2 Sisters Food Group

      Apr 2017 - Jun 2017
      Human Resources Manager

      Interim HR support managing a site closure. Working with Unite the union. 250 people redeployed and 350 people made redundant

    • Beckett's Foods Ltd

      Aug 2017 - Mar 2019
      Group HR Business Partner
    • The Horsey HR Lady

      Apr 2019 - now
      Human Resources Consultant

      The Horsey HR Lady provides outsourced HR services to other businesses. My services include; HR Support to change your HR reports into more meaningful reportsHR Support with gaining the external audit certification for #ISO30414Auditor for the #ISO30414 standard (not combined with the above item)Workshops on People AnalyticsGet in touch with me today to find out more! Drop me an email at emma@thehorseyhrlady.co.uk to arrange a free no obligation chat.

    • Business Buzz - Local Business Networking

      Feb 2020 - now

      Bringing the fabulous Business Buzz Networking format to the towns and cities within Leicestershire and Rutland.

      • Co-Regional Lead Leicestershire & Rutland

        Jan 2021 - now
      • Host of Coventry Business Buzz

        Feb 2020 - Feb 2023
  • Licenses & Certifications

    • Registered Test User - Ability & Personality

      Pystech International
      Jun 2011
    • Debriefing & Coaching Accreditation

      Harrison Assessments Int'l
      Aug 2023
      View certificate certificate
    • Recruitment Accreditation

      Harrison Assessments Int'l
      Jul 2023
      View certificate certificate
    • Employee Development Accreditation

      Harrison Assessments Int'l
      Jul 2023
      View certificate certificate
    • Breathe HR Partner

      Breathe
      Jul 2020
    • ISO 30414:2018 Certified Auditor

      HCM Metrics
      Sept 2020
    • Improve Partner

      Peritus Learning & Development