Basie Kgaphola

Basie Kgaphola

Service Center Operator

Followers of Basie Kgaphola2000 followers
location of Basie KgapholaCity of Johannesburg, Gauteng, South Africa

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  • Timeline

  • About me

    Manager Database Administration at BankservAfrica

  • Education

    • Oracle University

      2007 - 2008
      Oracle Certified Professional 10g,11g IT

      SQL Fundamentals, Database Adminstration, Performance Tuning, RAC 11g Boot Camp, APEX 5 Boot Camp

    • Pietersburg Technical College

      1999 - 2000
      Cert N6 Business Management

      Busniess Management - N6

    • University of South Africa/Universiteit van Suid-Afrika

      2002 - 2008
      Bsc Computer Science and IT

      Activities and Societies: Served as a Project Officer for a faculty structure called Technology Engineering and Science Student Association (TESSA) at UNISA-JHB Learning centre. Completed the degree in January 2008 and graduated in June 2008.TESSA was organizing student empowerment workshops and discussion classes for the students registered under the faculty of science, engineering and technology

  • Experience

    • Edcon: JET Store

      Oct 2004 - Nov 2005
      Service Center Operator

      - Process payments and exchanges.- Update customer accounts.- Balancing of cash received.

    • UNISA – Florida

      Dec 2005 - Mar 2007
      Finance Administrator

      - Process registration payments.- Balance cash bundles and capture student data.

    • Innovation Group

      May 2007 - Jul 2007
      Data Capturer

      Duties & Responsibilities: Capturer insurance claims.

    • Kerridge Commercial Systems

      Nov 2007 - Mar 2011
      Technical Support Analyst

      Dutties Responsibilities: Technical analysis, programming and support. System Analysis and Development. Software Debuging, Fixing Bugs and Applying QAs.Draw up Technical or Functional system specifications and Testing.Database Maintenance and Administration (oracle and Kerridge databases).Working with UNIX/Linux Operating Systems.Key AchievementsMy experience grew I moved from an Intern to Technical Support Analyst. My activities Included doing customer specific application development using language called KCML, fixing bugs and loading enhancements on the application called K8, unix/linux basic administration, creating and monitoring tape backups, Data verification and indices rebuilds. Show less

    • Relational Database Consulting / Nedbank Group Technology

      Apr 2011 - May 2016
      Senior Oracle Database Administrator

      - Database healthchecks and monitoring.- Oracle 10g, 11g upgrades and installations, 11204 release upgrade, PSU patch rollout.- Unix Shell scripting.- RMAN Backup, recovery and restores, refresh QA/DEV environments.- Review and test performance tuning recommendations.- Identify candidate databases for re-organization and setup maintenance slots.- Prepare monthly statistics report with regard to database availability and growth.- Advice on storage requirements for database growth.- Research and review new technologies, OVM, VMWare, Oracle Linux, Oracle Licencing, OEM11/12c, RHEL, Open Suse, Solaris, Big Data etc- Search BUG-Fixes and log SRs on MyOracleSupport Show less

    • BankServ Afrcia

      Jun 2016 - Mar 2017
      Senior Database Administrator Specialist

      - Database healthchecks and monitoring.- Oracle 10g, 11g upgrades and installations, 21202 release upgrade, PSU patch rollout.- Unix Shell scripting and automation.- Database administration Oracle 10g, 11g upgrades and 12c RAC installations, Security Patches, Performance tuning, Data guard replication 11g / 12c and EM 12c/13c monitoring, Oracle Database Vault, Key Vault implementation, Oracle Database Appliance and StorageTek Tape Library administration - Oracle Golden Gate BiDirectional/Active-Active Replication- RMAN Backup, recovery and restores, refresh QA/DEV environments.- Review and test performance tuning recommendations.- Identify candidate databases for re-organization and setup maintenance slots.- Prepare monthly statistics report with regard to database availability and growth.- Advice on storage requirements for database growth.- Research and review new technologies, OVM, VMWare, Oracle Linux, Oracle Licencing, OEM11/12c, RHEL, Open Suse, Solaris, Big Data etc- Search BUG-Fixes and log SRs on MyOracleSupport Show less

    • BankservAfrica

      Mar 2017 - now
      Manager Database Administration

      -Manage and maintain good stakeholder relationships -Providing thought leadership, management and operational oversight of the Oracle, MySQL & MSSQL database environments, their associated operating systems, the management and application toolsets, and the support teams delivering the database service, including ensuring the strategy is aligned to Company Strategy, effective stakeholder engagement and full compliance with SLA100, PCI and POPI-Provide input into BU budget, demonstrate cost awareness and control and report on revenue, costs and volumes including software licence costing-Research and Development of new technologies to keep-up with the fast moving world of technology and IT Technology refreshes-Ensure team manages and delivers on internal and external stakeholder requirements/SLA’s-Drive proposals for improvements to systems and processes that would improve cost and performance efficiency for the good of the business-Acts as the custodian of the database standards and procedures and ensures that they are kept current and made known to all IT stakeholders and are applied in the business-Drive, approve and ensure implementation of new designs to ensure database environment is aligned with industry standards and requirements-Ensures that database back-up and recovery processes have been defined, implemented, tested and monitored-Ensures that daily system health checks are conducted for all databases that run within the infrastructure-Develop, amend and implement relevant policies and procedures-Ensure compliance with relevant policies & procedures, regulation and legislation-Ensure risks are reported on and mitigated -Provides limited one-on-one coaching and mentoring to staff-Identifies and recommends training for ICT training needs-Build a high performance team through regular individual and team engagement sessions. Identify talent, coach and develop to ensure talent retention Show less

  • Licenses & Certifications

    • EF SET English Certificate 58/100 (B2 Upper Intermediate)

      EF Standard English Test (EF SET)
      Sept 2024
      View certificate certificate
    • Oracle Database 11g Administrator Certified Professional

      Oracle
      Nov 2011
      View certificate certificate
    • Oracle Cloud Infrastructure 2023 Certified Foundations Associate

      Oracle
      Sept 2023
      View certificate certificate
  • Volunteer Experience

    • Volunteer for School Cleaning projects

      Issued by Child Academy Programme on Oct 2015
      Child Academy ProgrammeAssociated with Basie Kgaphola