Lucia Bonifacio

Experience

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  ALTOL Dominicana

  Jan 2009 - Jan 2012

  Responsible for managing and structuring Quality Management System of theorganization under ISO 9001: 2008. This position included:* Design of the Quality Management System.* Leading control and monitoring of actions plans.*Design and follow up risk assessment activities, creating and maintaining Process Map. * Follow-up on customer complaints and claims.* Attend and lead internal and external audits. So this include: Create programs and audits plans annually, coordinate and set external audit visit, select and evaluate external audit certification company. * Managing Documents Control.* Follow-up of calibration, verification and maintenance programs for measurement devices. Show less

  • Management Quality System Coordinator

    Jan 2009 - Jan 2012

  • Operations Supervisor (Petroleum and Laboratory Operations)

    Jan 2009 - Jan 2012
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  Propagas

  Jan 2012 - Dec 2012

  Organizational Development Specialist

  Responsible for Designing and developing the Quality Management System under the ISO Standard9001: 2008 of the company, according with personnel development plans and strategic objectives of the business.

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  ALTOL Dominicana

  Dec 2012 - Jul 2018

  Quality and Administration Manager

  General Functions Performed:* Administration of the organization's Quality Management System at a tactical andstrategic level, under ISO 9001, ISO 14000 and ISO 18000, including this: leadershipin external and internal audits, management of the corrective, preventive and improvement plans, claims administration, and handling of changes through the defined tools, among other important pillars.* Definition of strategic objectives of the organization.* Control and monitoring of the company's Balance Score Card, and adjustment of Key Indicators ofOrganization Performance (KPI) according to business plans.* Management of the Human Talent area. Implementation of competency assessment,job descriptions, compensation scheme and development plans.* Definition and design of the cost structure of the business units, including thecontinuous monitoring of related changes.* Control of materials inventory.* Management and control of the organization's budget.* Preparation and presentation of the Financial Statements of the business, including the realizationof action plans for decision-making. Show less

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  Gildan

  May 2018 - Sept 2021

  Regional Quality Engineer Coordinator

  Responsible for coordinating Quality Engineering projects for Dominican Republic and Haiti plants, to support Quality Assurance strategies compliance. These functions are summarized but not limited to:• Support different plants of the Caribbean Region and business strategies and projects.• Coordinate activities and projects related with the Quality area objectives.• Coordinate, teach and measure efficacy of the topics related to Quality Engineer in the Certification Program to the Quality team in the production floor in the different plants of the Caribbean Region (Dom. Rep. and Haiti).• Certificate and validate that the product meets with the standards in each plant, including but not limited to validate that the strategies and methods created to quality assurance are complying in every single plant.• Responsible for leading Caribbean Regional Audits according to the main projects planned in Quality Department.• Design and follow up risk assessment activities, creating and maintaining Process Map and FMEA of the different plants of the Caribbean Region.• Supports process improvement plans and strategies that are designed to mitigate the risks identified through Risk Management process.• Comply with the standards, regulations, procedures and quality manuals applicable to Gildan.• Promote multifunctional team approach, ensuring that expected project output meet the Quality System requirements. Show less

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  Colgate-Palmolive

  Mar 2022 - now

  Quality Leader