Sarah Bayard

Experience

• 

  The Stand

  Apr 2008 - Aug 2016

  Shift Manager

  Used interpersonal and verbal communication skills to oversee employees. Trained team members on company policies, expectations and rules. Handled customer inquiries and complaints and worked towards maintaining excellent customer service outcomes. Updated company’s social media to promote products and specials to customers

• 

  Fort Wayne Country Club

  May 2013 - Aug 2013

  Server

  - Excelled in a fast-paced environment where communication and listening skills were vital - Interacted with club members to ensure they had the best experience possible- Gave support to fellow co-workers when needed

• 

  Chipotle Mexican Grill

  May 2013 - Aug 2013

  Crew

  - Enjoyed practicing customer service skills and utilized methods of communication to interact with customers- Thrived in an energetic and quick environment in which attention to detail was necessary

• 

  Ball State University

  Sept 2014 - May 2016

  Communication Resource Assistant

  - Cashier- Assisted students with photographic quality plotters- Works with production printers

• 

  Tony Frantz Studio

  May 2015 - May 2016

  Marketing Intern / Editorial Contributor

  - Managed Posts on Social Media Platforms- Assisted in editing, brainstorming and writing articles- Trained in WordPress, SEO and Digital Editorial skills

• 

  The Lala

  Sept 2015 - May 2016

  Editorial Contributor

  - Selected as one of the top college creatives in the country to serve position- Pitched, brainstormed and produced bimonthly articles- Worked directly with NYC editorial team to create uplifting, thought provoking content- Trained in WordPress, SEO, and Digital Editorial skills

• 

  Self-employed

  Sept 2016 - Feb 2020

  Private Yacht Stewardess

  Provided exceptional service to high-profile clientele, including: executives, celebrities and dignitaries. Worked closely with the Chief Stewardess to oversee and train junior crew members. Participated in numerous interior duties including (but not limited to): laundry, cabins, breakfast/lunch/dinner service etc.

• 

  Y.CO

  Feb 2020 - now

  Ensure all crew members have correct and mandatory certifications and documents to be able to satisfy manning onboard. Oversee and manage monthly payroll for over 200 crew members in a timely and efficient manner. Liaise with Yacht Management Members to ensure internal and external matters are handled in a seamless fashion. Implemented organizational methods and procedures to ensure a successful work environment. Created cleaning tactics and rules for employees to follow to ensure a clean and safe office. Provided global clerical support to ensure key operations were performed in a timely and secure manner to meet clients' contractual obligations.

  • Crew Compliance Support

    Nov 2020 - now

  • Office Support

    Feb 2020 - Nov 2020