Carmen Duenas

Experience

• 

  Electronic Data Systems

  Feb 1990 - Mar 1995

  Software Engineer

  Worked as Software Engineer for the Delphi Finance systems, supporting the current system and working on enhancements, I supported 9 production plants at the same time.

• 

  Electronic Data Systems

  Apr 1996 - Aug 1998

  Account Service Representative for the Delphi Consolidated Personnel System, acting as the main contact between the customer and the development team, to consolidate requirements and assign them to the development team, validate if the requirement is in the project scope or was outside with a cost involved. Team leader of the Finance Application development team for the Consolidated Project Deliverable.

  • Account Service Representative

    Sept 1997 - Aug 1998

  • Application Team Leader

    Apr 1996 - Aug 1997
• 

  HP

  May 2013 - Mar 2017

  Business Analyst

  Worked as Business Analyst for the Healthcare Indiana DDI Project for the Call Center functional area, involved and participating in each of the Waterfall Methodology phases since gathering requirements, requirements traceability, business process modeling, test plan development, test execution, defects follow up, training provided to end user and go live support. Acted as a leader for the developers assigned to this functional areas, ensuring that the end product meets requirements.

• 

  Hewlett Packard Enterprise

  Apr 2017 - Jan 2018

  Software Tester

  Agile Tester for the Drug Rebate Functional Area, ensuring product delivered by the developer meets the User Story Acceptance Criteria. Also, am part of Regression team to ensure existing functionality is not affected for new deliverables.

• 

  DXC Technology

  Feb 2018 - now

  Scrum Master of 3 multicultural scrum teams local and virtual locations, two of them are Kanban teams. Responsible to coach and encourage the teams to meet the sprint goals following work and agile scrum framework procedures, acting as a servant team leader, by removing and escalating impediments.

  • Nexus Scrum Master

    Feb 2020 - now

  • Scrum Master

    -

  • Project Manager Scrum Master

    Feb 2018 - now
• 

  Gainwell Technologies

  Oct 2020 - now

  • Release Train Engineer & Scrum Master

    Mar 2023 - now

  • Senior Project Management /Scrum Master at Gainwell Technologies

    Oct 2020 - now