Abdulaziz Ismail

Experience

• 

  Samba Financial Group

  Mar 2005 - May 2012

  Serving as a Priority Banking member in the Wealth Management Division and holding the position of Deputy Team Leader.Managing and monitoring the branch's priority portfolio, which exceeded SR 400 million.Leading the Upscale & Priority Group within the branch, ensuring exceptional service to high-value clients.Preparing monthly business sheets to analyze and report the branch's performance.Managing and facilitating booking deals with the treasury for high-value foreign exchange transactions and structured investments.Acting as a backup for the Branch Manager, stepping in when needed.Conducting calls and site visits to engage with clients and address their needs.Arranging daily meetings with staff to discuss service improvements and promote a customer-centric approach.Participating in quarterly meetings with branch managers from across the region to negotiate performance targets and share innovative ideas with senior management. عرض أقل

  • Relationship Manager of Head office

    Aug 2006 - May 2012

  • Management Associate Program

    Mar 2005 - Aug 2006
• 

  Jeddah Economic Company

  Mar 2012 - Mar 2014

  Assistant to Chief Executive Officer

  Manage the CEO's calendar and schedule.Handle communication and correspondence.Coordinate travel arrangements.Assist in meeting coordination and documentation.Organize and maintain information and files.Support special projects and initiatives.Build and maintain relationships with stakeholders.Maintain confidentiality and ethical standards.Manage office tasks and streamline processes.Undertake special assignments as assigned.

• 

  Yazeed AlRajhi and Brothers Holding Company

  Mar 2014 - Aug 2014

  Director of Operations

  Managed a workforce of over 250 employees throughout the kingdom.Oversee the operations of 32 existing branches with the support of area managers, while also spearheading the expansion of 18 new additions this year, including the procurement of necessary equipment, labor, contractors, and leases. Conduct interviews for new candidates and supervise their training.Monitor daily sales performance across all branches and hold regular meetings with the finance director and CEO to allocate and approve expenditures and assist in analyzing stock and sales reports.Implement quality management practices and ensure their application across all branches.Review customer feedback and address any complaints promptly.Ensure strict adherence to hygiene and safety regulations and requirements. عرض أقل

• 

  Saudi Hollandi Bank

  Aug 2014 - Jun 2019

  Head office Branch Manager

  Monitor and record daily branch deposits accurately.Establish production goals and motivate staff to exceed branch targets.Provide client support and proactively resolve any customer issues.Analyze market trends and utilize data to establish branch objectives.Ensure efficient and effective branch operations.Increase sales consistently over the years.Regularly review and update currency exchange rates with the treasury.Conduct daily calls to clients, create a weekly visit plan with the Relationship Manager (RM), and schedule monthly meetings with the line manager. عرض أقل

• 

  SAB

  Jun 2019 - now

  Senior Area Manager

  Supervise a team of 14 branch managers responsible for managing metro and remote branches.Oversee team performance by providing coaching, and recognition, and conducting disciplinary actions and performance evaluations.Organize regular meetings with area team members to establish goals, evaluate performance, and facilitate effective communication.Collaborate with the regional manager to provide visionary leadership, foster exceptional performance among the area's team members, and drive business success.Develop and implement strategies to achieve established goals, effectively managing resources and optimizing performance.Maintained strong client relationships through a weekly visit plan, ensuring a thorough understanding of client needs and promoting customer satisfaction. عرض أقل