Oscar Pingel

Oscar Pingel

Software Developer

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location of Oscar PingelGuatemala, Guatemala, Guatemala

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  • Timeline

  • About me

    Senior Business Analyst | Product Owner | Project Manager

  • Education

    • Universidad Santa Maria

      2012 - 2013
      Master of Business Administration (MBA) Business Administration and Management, General
    • Universidad Catolica Santiago de Guayaquil

      1999 - 2006
      Bachelor's degree Computer/Information Technology Administration and Management
  • Experience

    • Technet C.A.

      Jun 2003 - Nov 2004
      Software Developer

      Software programmer in charge of developing, testing and implementing ERP commercial modules like: warehouse, inventory, purchases, payments, invoicing, banks, etc. Costumer’s in all Ecuador with the solution.

    • Banco Central del Ecuador

      Jan 2004 - Jan 2008

      Project Manager in charge of lead and develop key projects for the organization. Interface between the business areas responsible for the project and the IT team. Scheduling and planning resources, deadlines definitions. Software engineer in charge of analyzing, designing, developing and implementing applications. IT Servers and infrastructure administrator with a high level of cooperation in the IT security policies implementation. Power Builder senior developer and Sybase DBO.

      • Project Manager

        Jan 2005 - Jan 2008
      • Sotware Engineer

        Jan 2004 - Jan 2005
    • Huawei

      Jan 2008 - Jan 2013

      Main product line representative (Applications & Software) working with design engineering, project management, process, manufacturing, test, quality and marketing as the product(s) move to production and distribution and involvement throughout all stages of a product’s lifecycle planning through production, release, end of life, modifications, upgrades and maintenance of the product or product line. Work with external resources to resolve product issues. Work with the Quality team for root cause analysis activities and document lessons learned. Interact and direct resources across multiple engineering sites. Produce results in a matrixed team environment; including communicating and reporting issues, needs, and trends; including making assignments and appropriate issue escalation.Provide engineering support to the end customer and resolve system issues. Show less Overall project management including client relationship, implementation schedule, vendor management, project Planning, Project Schedule, Budget Planning, Project Implementation, Project Control, equipment procurement and human resources and final delivery of projects to meet customer's expectations within timeline, quality and budget. Ensure project deliverables quality; Ensure project payments and invoicing, project receivables and billings; Ensure project and cost control in place.Project manager of key accounts with strong skills in planning, conflicts resolution, costs management and establishing the project team. Resources management in order to ensure excellent technical support to costumers; Work collaboratively with Account Manager and Marketing Management to develop strategies and specific approaches to identify sales opportunities; KPIs managing and monitoring for the whole product line in Ecuador’s office; Results oriented job methodology Show less Responsible for platforms and intelligent networks, IN, VAS, BSS-OSS regional expert in Latin-American region. Prepare MOPs, ATPs, network diagrams and other important documents to be delivered to customers containing design information. Responsible to develop relationships with the branch leadership and personnel, perform reoccurring onsite visits, develop expectations and criteria for success with branch leadership, understand the IT needs of the branch, and ensure proper follow through on requests/reported incidents, while serving as the primary conduit with IT.Main Projects:- FIN – Etapa Telecom (Quito – Ecuador)- OCS (Quito – Ecuador)- FIN / VAS – CNT (Guayaquil – Ecuador)- VMS (Guayaquil – Ecuador)- AAA Project (Cuenca – Ecuador)- Wireless Intelligent Network (Ciudad de La Havana, Cuba)- Fixed Intelligent Network Demo (Caracas, Venezuela)- Fixed Intelligent Network (Bogota, Colombia)- AAA project (Santo Domingo, Dominican Republic) Show less

      • A&S Product Line Manager

        Jan 2011 - Jan 2013
      • Project Delivery Manager

        Jan 2010 - Jan 2011
      • A&S Regional Engineer

        Jan 2008 - Jan 2010
    • Amdocs

      Oct 2013 - Dec 2013
      Project Manager

      Develop and manage client relationships, project plans and resources. Performs local PMO related tasks and provide global reporting; Acts as liaison between local PMO and business customers/Account Executives facilitate participation in key meetings with engagement of stakeholders and sharing lessons learned; Conduct research analysis, using data gathering techniques. Implement techniques to improve engagement and productivity. Ensure project results and deliverables meet requirements regarding technical quality, reliability, schedule and cost, increase efficiency, and achieve cost savings. Provide knowledge transfer, monitor team engagement and performance. Monitor and manage resources to ensure that company initiatives, processes and methodology are followed. Coordinate activities within organization internal areas and external providers. Supports Program Managers in tracking and review of project status, risks, and financial implications via the local reporting process. Identify and manage risks and issues. Show less

    • SENAE

      Jul 2014 - Jul 2015
      Director of IT

      Provide IT platform solutions for the business development and directs technological research by studying organization goals, strategies, practices, and user projects. Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements. Create master plans for implementation and delivery of all IT projects within organization. Completes IT projects by planning, tracking, reporting and coordinating resources and timetables with user departments. Act as permanent monitor of operations during all project’s life cycle. Communication with stakeholders and conflicts resolution. Manage risks and mitigation plans. Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies. Responsible for tracking and monitoring KPIs of the department. Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities. Initiate forecast requirements preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective action. Accomplishes information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching and counseling employees. Monitor teams and manage resources in order to ensure excellent technical support to costumers. Show less

    • NetCracker

      Aug 2015 - now
      Business Analyst

      BSS Business Analyst responsible for Cloud, CRM, Rating, Charging, Billing, Collections/Payments systems for Netcracker FullStack Projects in America and Europe.Implemented digital transformation projects in LATAM, North America and EuropeOrchestrated seamless communication between client's business organization and software delivery teams, ensuring alignment on project objectives and timely resolution of issuesMentored teams of analysts from different countriesPlanned and conducted technical and functional requirements elicitation meetings with internal and external customersCreated analysis and design documentation, ensuring quality in deliverables for development teamTrained users on software in small and large group sessionsSuccessfully preparation of user stories ensuring compliance of business requirements Show less

  • Licenses & Certifications