Marcelo Franca

Experience

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  Centro Universitário Adventista de São Paulo

  Jan 2018 - Dec 2018

  Volunteer Lab Assistant

  • Provided technical support for 3D printer and laser cutter operation, ensuring proper maintenance and operation of the machines.• Assisted users with loading and setting up the machines, initiating print and cutting jobs, and troubleshooting issues.• Offered guidance and support to users, answering questions and providing suggestions for design software, materials, and techniques. Developed valuable technical skills and learned the importance of clear communication and customer service. Show less

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  SMART Jr Lean

  Aug 2020 - Apr 2021

  Project Advisor

  • Worked as a consultant, executing projects in Logistics, Inventory Management, Production Planning, and 5S for regional customers, including local restaurants.• Analyzed current processes and made recommendations for improvement in areas such as Logistics, optimizing the movement of goods and materials through the supply chain.• Helped clients optimize inventory levels, forecasting demand and developing inventory control strategies in Inventory Management.• Developed more efficient and effective production schedules for clients, taking into account machine capacity, staffing levels, and demand forecasts in Production Planning.• Implemented lean manufacturing principles to improve productivity and efficiency in the workplace, including developing and implementing new standard operating procedures and training employees on 5S principles in the area of 5S.• Gained valuable experience in a range of areas critical to business success, including process analysis, optimization, and improvement, and am confident in my ability to apply these skills to new challenges and industries. Show less

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  Caterpillar Inc.

  Jul 2021 - now

  Analyzes projects for the Tooling Design team, meeting manufacturing needs, collecting information, measurements, and photos to assist in device development, and participating in Stop to Fix meetings. Designs assembly tooling to ensure product quality, optimize manufacturing, and ensure operational safety. Implements poka-yoke and other engineering concepts for tooling design. Software used is Creo Parametric. Operates 3D printer for device prototyping and develops parts for additive manufacturing. Developed PowerApp and SharePoint to unify, catalog, and share technical details for 1000+ special torque tool tips. Show less Managed Third-Party Management System with 5000+ employees and Contract Management, handling 4500+ contracts and legal documents.Assisted users in resolving technical issues with the systems, currently resolving 400 tickets.Drove improvements in the third-party management system to implement features related to LGPD (Brazil’s General Data Protection Law), system integration, and User Experience. Recently, 9 successful enhancements were implemented in the last 6 months.Leased by Level Group Show less SUPPLIER QUALITY ENGINEERING• Robotic Process Automation (RPA) of the Correction Action Report (CAR) Governance process through Power Apps, Power Automate, and SharePoint. Gained 2h/week through automation.• Developed KPIs and reports using PowerBI, Python, and Excel to control response time and suppliers' nonconformances.• Assisted Interim Containment Actions (ICA) with suppliers about non-conformities - Dimensional defects, technical drawings, and metrology.• Budget, planning and organization of celebration event for the team.• Led discussion with peers and management on Top Offender suppliers’ quality performance for better understanding of the failure and actions taken.• SharePoint site development for Supplier Quality Engineering team collaboration integrating PowerBI reports helping reduce response time in nonconformance resolution. Automated reports gained approximately 20h/month.• Technical reports detailing suppliers’ quality nonconformance for engineers.IMPORTED MATERIALS PURCHASING• Led process standardization and automation aiming more agile communication and task management.• Automation of email sending to Site Buyers using Power Automate.• Assisted quotations of parts with international suppliers by contacting buyers around the world.• Purchase orders for parts in New Product Introduction (NPI) projects and technical changes. Show less

  • Manufacturing Engineering Analyst

    Aug 2024 - now

  • Administrative Assistant - Indirect Procurement

    Aug 2023 - Aug 2024

  • Facility Supply Network Intern

    Jul 2021 - Jul 2023