Kajsa Ferragamo

Experience

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  Saint-Mary-Sacred Heart Elementary School

  Jan 2010 - Jan 2011

  Teaching Intern/Assistant

  Responsible for the supervision of a 2nd grade class, brought students to and from their classes, graded papers and helped students finish their daily assignments. Formatted information to meet the goals and educational needs of the students.

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  McMahon's Countryside Grille

  Jan 2011 - Jan 2013

  Waitress/ Bartender

  Well-known local establishment for hosting dancing and social activities. In addition to waitressing service, developed and implemented decoration concepts for themed events. Marketed events using Facebook.

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  99 Restaurant & Pub

  Jan 2013 - Jan 2014

  Waitress

  Responsible for providing great customer service, taking orders, and delivering food. Efficiently coordinated and served large parties and groups. Answered questions regarding the menu, work closely with other wait staff and the kitchen to ensure that restaurant is operated efficiently. Addressed customer’s complaints and concerns.

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  Sharon Credit Union

  Oct 2013 - Apr 2015

  Bank Teller

  Responsible for accurately and efficiently processing and recording routine transactions for bank members. Assists in the development of promotional days to engage customers including: Pajama Day, Founder’s Day, Christmas Santa Visits and Member Appreciation Day monthly. Greets and forms relations with customers over the phone and in person. Participates in Credit Union training and able to apply newly acquired skills. Accustomed to the required professional demeanor of a bank employee. Works with Microsoft Word and Excel on a daily basis. Experience working independently as well as in a collaborative environment. Show less

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  J. Jill

  May 2015 - Jul 2015

  Merchandise Operations Associate

  Responsible for accurately entering unit commitments into PLM as well as the entry of purchase order changes. Work closely with promotions for the company and have a fine attention to detail in regards to the information that is put into the computer systems. Fast paced environment that requires great accuracy. Actively participate in system upgrades and implementations. On a daily basis Microsoft Word and Microsoft Excel are used.

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  Dover Saddlery

  Jul 2016 - Sept 2022

  Web Merchant

  Responsible for providing the best user experience for web-based customers. Work closely with the Merchandising team, Dropship Team, Customer Service Team, and IT Team. Actively worked with the team on site building, merging and replatforming projects. Work very close with all site content planning, execution, user experience and A/B testing. Fast-paced environment that requires close attention to detail. Word, Excel, Access, HTML, Google Analytics and Site Search are used daily.

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  Danish Woolen Delight

  Jan 2021 - now

  Marketing Manager

  Responsible for all social media marketing including Facebook and Instagram, as well as developing and growing the Pinterest & TikTok audience. Responsible for building and sending emails and updating the website to flow with marketing. Also work on photography to be posted and utilized on social platforms and the website. Excel, Google Docs & Google Analytics are used daily.

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  Freelance

  Jan 2024 - now

  Digital Marketing Consultant

  Digital marketing lover. Working with retail stores to published Authors!