Eileen Wang

Experience

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  上海江崎格力高食品有限公司　SHANGHAI EZAKI GLICO FOODS CO.,LTD.

  Oct 2013 - Apr 2014

  Administration specialist

  1. Be responsible for the company's daily administrative affairs (such as purchasing and managing stationery, express management, monthly expense settlement, property repair, etc.)2. Participate in the preparation and planning of the company's annual meeting, sports meeting, group tourism and other large-scale activities3. Help Japanese employees of the company to deal with personal matters (such as distributing personal letters and parcels, assisting in updating documents in China, etc.) Show less

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  CITS American Express Business Travel

  Oct 2014 - Mar 2015

  Travel Consultant

  Offer domestic air ticket booking and related follow-up services to PWC and Honeywell customers.

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  Ctrip.com

  Apr 2015 - Jul 2016

  Air ticket product data analysis

  SQL / Eterm / Excel pivot and functions to analysis data in project "Haiyan" every week,and report the results to boss;“海燕”项目每周劣势原因分析和汇总（主要用EXCEL和SQL）；Keep an eye on competitor's product and activities(Online & APP, Ali Trip, Qunar, Expedia, air companys);竞争对手活动的实时监控和分析；Input reptiles airlines and analysis the data;爬虫航线数据录入和汇总；other temporary tests;其他临时性测试

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  CITS GLOBLE BUSINESS TRAVEL

  Dec 2016 - Dec 2019

  Personal travel consultant

  1. Proficient in using international and domestic three character codes and instructions through bluesky and sabre system to provide business or personal travel’s flight tickets, hotels, car rental quotations for employees of the world's top 500 companies, and follow up the full range of services such as booking, refunding and changing.(incl. individual and team travel, foreign guests account for about 50%, commonly used English)2. Deal with all kinds of emergencies independently, quickly clarify the difficulties of case, communicate and coordinate with external suppliers such as airlines and hotels, as well as colleagues of finance department and OP department, so as to ensure customers' travel and travel compliance.3. Support the visa team to handle e-visas for India and Australia and some visas for the United States, Singapore and Schengen.Achievement:1. Three years on duty 0 complaint2. Be able to remember frequent tourists' travel preferences and provide targeted and thoughtful services, so there are many frequent customers3. I was the only one in my team after my colleague quit her job in March 2018. I not only worked with high quality and quantity, but also gained about 30% profit growth, which was recognized by my line manager.Reason for leave:Our company's benefit is not good, our team was eliminated to cut down the expenses, so my contract was not renewed after the expiration. Show less