Jieying（Jessica） He

Experience

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  中国银行

  Jun 2012 - Aug 2012

  Manager Assistant, Mortgage Processing (Internship)

  • Helped customers to understand the details of agreements, and followed up with them from intake to recording of loans.• Collected relevant information and documents from customers to determine customers' financial needs and mortgage eligibility. • Assisted manager to prepare contracts for all financial services.

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  Pacific Tradewinds Estates, Inc.

  Apr 2014 - Jun 2015

  Marketing & Financial Research Analyst

  • Contributed to marketing research for this real estate development company, provided support in financial and market data analytics, design thinking, creative ideas, and business planning by applying and using online public data sets and information.• Created promotional introduction materials and delivered them through social media, publications, editorial calendars and news articles. • Launched successful marketing programs and developed business strategies to help grow the company's business.• Analyzed disclosure documents and financial statements to provide guidance to potential investors and support their decision making. Show less

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  Harvest Realty Development

  Jul 2015 - Jun 2017

  Real Estate Associate/Financial Analyst

  • Assisted Real Estate Broker in preparing and delivering accurate and complete marketing and financial reports in a timely manner.• Built and managed the relationship between brokers and customers.• Performed research on zoning ordinances, entitlement and planning.

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  1st Reliant Home Loans Inc.

  May 2018 - Aug 2018

  Financial Analyst

  • Assisted in reviewing processes and reports for data control and integrity, underwriting financial statements, producing variance financial reports and financial plans, and summarizing analysis for management.• Prepared the periodic budget and forecast plans for portfolio management and mortgage eligibility.• Developed and distributed financial reports to senior management and executive leadership by downloading, organizing and analyzing volumes of data from source systems.

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  Malloy Group

  Feb 2019 - Dec 2019

  Consulting Analyst

  • Provided excellent customer service and experience to major technology clients by conducting market research, identifying key client issues and determining client's demand.• Supplied the standard assessment techniques and tools to evaluate and validate client's needs, and develop recommendations for the client.• Participate in the development and presentation of proposals for business development activities.• Identified and designed creative business and technology problems solutions for local firms, and assist clients in implementation. Show less

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  Amazon

  Jan 2021 - now

  Operations Manager II

  • Support, mentor, motivate and develop your team and workforce.• Manage safety, quality, productivity, and customer delivery promises, develop performance goals and objectives to achieve customer demand and ensure accuracy and quality.• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives, and partner with the management team to establish and maintain quality control standards.• Create, manage, and support recognition programs, lead projects with site and regional impact. Show less