Andy Mhar Diaz

Experience

• 

  Development Bank of the Philippines

  Apr 2017 - Jun 2017

  Intern

  Supports daily branch operations specifically on account management of local bank account holders – from passbook printing, card issuance to maintenance of customer records.

• 

  The Catalyst

  Mar 2018 - May 2019

  Writer

  Joined the university's official student publication as one of its editorial board's writers. Writes opinion, news, sports and feature pieces for the university's student magazine and newspaper.

• 

  Philippine Statistics Authority

  Feb 2019 - May 2019

  Intern

  Supports daily administrative tasks of the Philippine Statistics Authority - Regional Office VIII which includes filing of statistical records on the mortality and natality rates, economic, and daily prevailing market prices of goods within the region.

• 

  Teleperformance

  Nov 2019 - Jan 2022

  Customer Service Representative
• 

  JPMorganChase

  Mar 2022 - now

  Performs internal quality audits and testing to ensure bank procedures adhere to the established guidelines and are compliant with regulatory requirements, thereby minimizing risk exposure to the firm.Areas of Focus:-Consumer Banking-Collections Joined the firm's Consumer and Community Banking (CCB) team as an Account Specialist focusing on consumer credit card management and support.Loaned by International Consumer Business (ICB) as Everyday Banking Specialist for Chase UK's newly launched digital bank. Became one of the top performers during the temporary role assignment.

  • Quality Senior Specialist

    Dec 2023 - now

  • Account Specialist

    Mar 2022 - Nov 2023