Rebecca Duchman, MSN, MA, RN, NEA-BC

Experience

• 

  CHI Health

  Jan 2008 - Mar 2017

  Specific Accomplishments• Obtained Top-Box Leadership Satisfaction Scores for FY14 and FY15 Employee Engagement Surveys• Lead interdisciplinary workgroup in improvement of Emergency Department throughput times; decreased overall throughput times by 20%• Implemented housewide Night Bed/Staffing Huddles, encompassing both Nursing and Ancillary Departments• Decreased overtime and call hours by almost 75% by cross-training Resource Team members to multiple departments & roles, including Interventional Radiology, PACU, Laboratory/Phlebotomy and the House Supervisor Role• Reduced staffing shortages and shift reductions by cross-training Resource Team members to multiple campuses, maximizing staffing resources between many facilities• Facilitated collaboration and teamwork among all disciplines through Bed/Staffing Huddles in addition to cross-training staff to multiple departments, enhancing quality of patient care• Enhanced training and reduced knowledge deficits by assisting in the development of General New-Hire Checkpoint List specific to Resource Team, incorporating multiple department-specific practices • Increased staff satisfaction and retention by developing House Supervisor Management Role which encompasses management of Resource Team Staff in addition to assigned administrative duties• Reduced shift shortages and overtime hours by applying staffing data analytics in the hiring and deployment of resources to multiple departments and shifts, both internally and externally Show less • Managed staff performance including: setting goals, monitoring performance progress, coaching and providing feedback, recognition, developing skills and addressing performance issues related to work• Oversaw patient care delivery to maximize patient and family satisfaction while minimizing risk of injury or negative outcomes for patients and staff; acted as an advocate for patients and family members and as a resource for staff• Created and organized staff scheduling around the needs of department while collaborating with all staff members in meeting these needs• Effective teaching of clinical competencies, including but not limited to the management of CVPs, arterial lines, chest tube care and removal, femoral sheath and arterial line care and removals• Collaborated with department team leads to fulfill staffing needs for each unit during scheduled shift• Assisted with patient care in all areas as needed; served as an administrative resource person to staff• Collaborated with emergency department staff and physicians in directing patient admissions and transfers to ensure proper placement based on acuity needs Show less

  • Director- Patient Care Services (House Supervisors & Resource Team)

    Jun 2013 - Mar 2017

  • Nursing Supervisor/House Supervisor

    Jan 2008 - Jun 2013
• 

  Nebraska Medicine

  Mar 2017 - now

  Director - Ambulatory Infusion & Treatment Services

  • Reduced infusion patient wait times by 25%; maintained metric for over 4 years• Foster strong physician relationships both outside and within Oncology, overcoming situational challenges• Partner with Oncology physicians in the development of evidence-based policies and practices in Infusion• Continued collaboration with multiple teams in support of growth of infusion services outside of Oncology• Consistently grew infusion business by 20% before adding additional staff nurse FTE, demonstrating efficiency and resourcefulness• Successful transition of offsite clinic operations, both with HOD conversion and onboarding of EMR, demonstrating adaptability and problem-solving abilities in managing complex projects• Established multiple COVID infusion units in collaboration with various interdepartmental teams, including Emergency Preparedness, Pharmacy, Infection Prevention, Palliative Care, and Nursing Resources• Assisted in the development of organization-wide and unit daily safety huddles, which improved communication, collaboration, and safety within all departments Show less