Daniel Guzman

Experience

• 

  El Pollo Loco, Inc.

  Jun 2016 - Jul 2018

  Cashier

  Successfully increased store sales by using excellent customer service techniques and through suggestive selling strategies.Entrusted to train incoming crew members in handling the point of sale cash register to ensure customer orders are successfully recorded. Courteously greeted and processed the meal orders of 300 customers per week and developed a rapport. Was given the responsibility of displaying new product promotions and price changes created by corporate.

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  Immediate Disaster Solution

  Jul 2018 - Nov 2020

  Technician

  Communicate with prospective clients and utilize consultative sales techniques to persuade clients to choose Immediate Disaster Solution’s services.Work closely with clients to determine their needs in order to effectively serve as a liaison between clients and an insurance adjuster to guarantee clients receive maximum compensation for their damaged assets. Develop the best procedures that would make certain the tasks necessary to fulfill each clients’ needs are completed. Trained incoming technicians how to operate the inventory software and successfully decreased the number of unaccounted assets for clients. Show less

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  Enterprise

  Nov 2020 - now

  Assisted in increasing the fleet size of the branch from 400 cars to 600 cars, which resulted in the branch becoming one of the largest in Los Angeles. Helped increased the branch’s revenue by consistently being one of the top sales performers in the area. Responsible for managing 3-5 corporate accounts and ensuring their needs are being completely met in order to ensure they continue to select the services of Enterprise Rent-A-Car over the services of competitors. Improved customer survey scores through transparent and effective communication with customers when dealing with negative feedback. Show less

  • Branch Manager

    Sept 2023 - now

  • Assistant Manager

    Mar 2022 - now

  • Management Trainee

    Nov 2020 - May 2022