Akshay Jaisingh

Experience

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  Micromax Service Center - India

  Apr 2014 - Mar 2016

  Managing operations of Service Center, Data Management, Monitoring the teams work and the process of customer handling, Examine quality and speed of work, Managing the process of Technical staff and increasing the speed of service with quality, Create transparency in the work and reporting the status of work to Senior Executives. Work as the first interacting face of service centre with the customer, Resolve queries and provide quick solutions, creating the excellent user experience, enhance the speed of query solving, Handling the work of creating job sheets.

  • ASC Manager

    Mar 2015 - Mar 2016

  • Customer Care Officer

    Apr 2014 - Feb 2015
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  Marico Limited

  May 2018 - Jun 2018

  Internship

  Learnt conducting survey and feeling the pulse of the channel members, Developed confidence for interacting with different members of Distribution channel, Working in different types of beats and understanding the sales promotion techniques and accomplishing sales target, Types of problems faced by different members in distribution channel, Learned about different KPI’s in sales and how they are tracked, Understanding problems of the ground level staff, How culture affects buying behaviour, Trade and consumer offer affect on sales. Show less

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  Coffee Day Group

  May 2019 - Oct 2021

  Territory Sales Manager

  Handled Noida and Ghaziabad as a whole where I was in charge of handling Business Development (Coffee Vending Machines)and Existing business Management. Handled 4 distributors with annual billing of 1.25 crores With a client base of 109 clients with 197 running machines. DAILY TASK INCLUDES: 1.Visits to existing clients for product placement, overall satisfaction related to operations, service and products supply. 2. Pitching and creating demand of new products launch to existing customers and upselling. 3. Extensive Cold Calling in territory and Lead Generation. 4. Business Development of closing deals with new clients which include Corporates, educational Institutes, manufacturing units, retail Outlets, Government offices. 5. Regular weekly meetings with Distributors regarding: Operations, ROI, Stock availability, Business Forecasting, Collections of dues. 6. Conducting meeting with key decision makers of organisations which includes: Chairman, CEO'S, CFO's, Admin Heads, F&B Heads, Business Owners(incase of small business), Government Officials. 7. Conducting Demo's at client location. 8. Handling Distributors team of accounts, logistics for smooth delivery of supplies to clients. 9. Keeping hands on coordination with companies own accounts, Operations team for smooth integration of accounts and Supplies of Distributors. 10. Completing targets of installing machines and targets of revenue generation through Billing of Distributors. 11. Creating Annual Billing Plan for Distributors and bifurcate the same in Monthly targets. 12. Create Journey plan for achievement of the same every month. 13. Generating Prospects through extensive cold calling and regular follow ups through calls, meetings, demo's. 14. Appointing New Distributors for the region as and when required. 15. Regular Collections of Dues which include Rental of Machines and Billing amount from Distributors every Month. Show less

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  Delhivery

  Nov 2021 - Mar 2023

  Sales Specialist

  Worked with Cross border team of Delhivery as a Sales Specialist, Handled North India Import Freight Business.•Drive Business by converting Import Freight Clients to fill charter space for Air Imports and Ocean Imports.•Meeting and maintaining close relationships with CXO Level people in the company like CEO’s, Supply chain Heads, Logistics Head, Procurement Heads, Purchase Heads.•Single Handedly- Hunted and Closed India’s Biggest Corporate accounts like LG Electronics, Hero Moto corp, Daikin Air Conditioning, Okaya Batteries, Microtek India, JK Tyres, Asahi Glass, Hyundai India, RK Green, IKIO lighting and many more for Import Freight Business of Air and Ocean.•Daily work includes Direct B2B Sales, Cold Calling, Lead Generation, Web Searches (LinkedIn) Arranging appointments with potential new customers, closing RFQ’s•Overachieved a whooping Revenue of Rs 8 Crores In past 6 months against a target of 6 Crores.•Regular Visits at Existing and New potential clients and providing presentations on Delhivery Services.•Participating in Spot, Monthly, Quarterly, Half Yearly and Yearly RFQ’s. Taking part in Biddings for shipments.•Acting as Key account Manager to 30+accounts handling overall aspect related to Sales, Customer Service, Billing, Collection.•Liaisoning Between the Customer, Clearance Team, Billing Team, Finance team to ensure proper functioning.•Rigorous follow up with clients for Spot shipment closure, negotiate with the accounts as per price guidelines given, looking to maximize profits.•Updating all the activities in CRM- Sales force•Conduct and report the minimum number of sales leads set by the management and transform a minimum of those into revenue generating business.•Hitting the sales targets given every month and at the same time exceeding the target set in terms of contributing and generating revenue for the department.•Ensuring regular inflow of queries, Collect market intelligence on pricing, trends and competition. Show less

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  DTDC Express Limited

  Feb 2023 - Jan 2024

  International Business Development Manager

  Handling Export and Import Business development and Marketing of DTDC USA and Canada Subsidary. Currently Handling and Growing 15 accounts with a revenue of more than 1.5 Million monthly.Roles and Responsibilities:Single Handed Lead International Sales and Marketing team in promoting logistics and supply chain services for USA and Canada Market of DTDC USA Subsidiary.Develop and execute comprehensive sales and marketing strategies to capture new markets, increase brand awareness, and expand the client base.Achieved a 15% increase in sales revenue within the assigned territory by employing a holistic approach that combines sales and marketing efforts.Prospected and nurtured leads, resulting in a 15% increase in international sales revenue.On boarding of Top Clients in USA like Louis Dreyfus, PGP Glass, Sky Stones Group for there India to USA Freight Movement.Managed a diverse portfolio of international clients, providing tailored logistics solutions that optimized supply chain efficiency and reduced costs.Negotiated and managed contracts with global carriers and suppliers, optimizing shipping routes and costs.Initiated and executed sales strategies that contributed to a $15000 growth in revenue within the first 2 months.Oversee the creation and execution of marketing campaigns that successfully improved brand visibility and generated leads which included Google Ads, Linked-in Ads, Email Promotions.Oversee the creation and execution of marketing campaigns that result in a 30% increase in lead generation and brand recognition. Show less

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  Dun & Bradstreet India

  Jan 2024 - now

  Strategic Account Manager