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Hadri Razali

Hadri Razali

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Followers of Hadri Razali1000 followers
location of Hadri RazaliSelangor, Malaysia

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  • Timeline

  • About me

    Manager Digital Development | Certified Comptia Security+ | ITIL | Certified Applied Data Science | CSE6 | CNE6

  • Education

    • Penang Matriculation College

      2012 - 2013
      Matriculation Science

      Activities and Societies: President of Jawatankuasa Ketua Mentee Kolej Matrikulasi Pulau Pinang (2012/2013) Core Orientation Committee for 2013/2014 Intake (2013)

    • Sekolah Dato' Abdul Razak (SDAR)

      2007 - 2011
      PMR & SPM Science

      Activities and Societies: President of Astronomy Club (2011) Head of Level 1, Temenggung Block (2010) School Prefect (2010) Water Rocket Targetting (2009 - 2011) Marching (2008 - 2011)

    • Multimedia University

      2013 - 2016
      Bachelor of Computer Science specialized in Information System Information Technology/Computer Science

      Activities and Societies: Vice President of University Peer Group MMU Cyberjaya - 2015/2016 Director of Cyber School Hopping - 2016 MMU Orientation Committee - March Intake 2014 & June Intake 2015 Assistant Head of Sponsorship Bureau for Campus Festival MMU Cyberjaya - 2015 Head of Sponsorship Bureau for Desa IT MMU Cyberjaya - 2015

  • Experience

    • Secret Recipe Cakes & Cafe Sdn Bhd

      Dec 2011 - Feb 2012
      Waiter

    • F.O.S (Factory Outlet Store)

      Apr 2013 - Jun 2013
      Sales Associate

    • Telekom Malaysia

      Mar 2016 - Jun 2016
      Intern

      Department : Enterprise - Responsible to manage data related to customer - Create portal for Enterprise Department

    • GITN Sdn Berhad

      Sept 2016 - Apr 2024

      A TM Company- Responsible to manage and troubleshoot reactive cases especially involving LAN,WAN, bandwidth management and general requests - Produce and provide a timely fault/incident management report related to the fault/incident root causes and problem to management - Implement and execute the Risk Management Procedure by analyzing the high profiles and critical issues that will give major impact to the customer - Monitor and track the escalated TR by follow up with the respective support units to resolve the outstanding TR as per SLG - Experience in Disaster Recovery and Business Continuity Plan. - Practice QMS, ITSMS, ISMS & BCMS Show less

      • Assistant Manager DNS / Radius Support

        Apr 2021 - Apr 2024

      • Assistant Manager Fault Management & Resolution

        Sept 2016 - Mar 2021

    • Securities Industry Development Corporation (SIDC)

      Apr 2024 - now
      Manager Digital Development

  • Licenses & Certifications

    • Basic Firewall Configuration

      Infosyte
      Jul 2018

    • Creating Dashboard with Microsoft Excel

      Feb 2017

    • ITIL (Information Technology Infrastructure Library) Foundation

      AXELOS Global Best Practice
      Feb 2017

    • Certified Security Engineer IPV6 (CNE6) Silver & Gold

      IPv6 Forum Malaysia
      Apr 2018

    • Certified Network Engineer IPV6 (CNE6) Silver & Gold

      IPv6 Forum Malaysia
      Jan 2018

    • IT Service Desk Careers and Certifications

      LinkedIn
      Aug 2023
      View certificate certificate

    • Certified Applied Data Science

      Fusionex International
      Feb 2020

    • Power BI: Dashboards for Beginners

      LinkedIn
      Aug 2023
      View certificate certificate

    • Top 10 Rules for Highly Effective Leadership

      LinkedIn
      Aug 2023
      View certificate certificate

    • Linux: Multitasking at the Command Line

      LinkedIn
      Jul 2023
      View certificate certificate

  • Honors & Awards

    • Awarded to Hadri Razali
      Top 5 nominees Golden Achievement Award (Male) for MMU Award - May 2016
    • Awarded to Hadri Razali
      Yayasan Telekom Malaysia High Achiever - Mar 2015

  • Volunteer Experience

    • Director for Ramadhan For Us

      Issued by KITA Foundation on Jul 2013
      KITA FoundationAssociated with Hadri Razali

    • Campus Ambassador

      Issued by GRADUAN on May 2015
      GRADUANAssociated with Hadri Razali

    • Chief Executive Officer for Sponsorship Department, Head of Operation and Logistic Department

      Issued by National Aspiration and Leadership Summit on Nov 2015
      National Aspiration and Leadership SummitAssociated with Hadri Razali

    • Assistant Director for YTM With You

      Issued by Yayasan Telekom Malaysia on Mar 2014
      Yayasan Telekom MalaysiaAssociated with Hadri Razali