Dickson Muoki

Experience

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  National Hygiene Programme (Kazi Mtaani)

  Jul 2020 - Jun 2021

  Team Lead Supervisor

  ● Supervising and managing a group of workers. ● Collection and compiling of data. ● Transferring data to MS excel and submission of reports.

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  M-Gas

  Sept 2021 - now

  • Developing and training sales reps and logistic technicians by keeping tab of daily installations, acquisition of new customers and maintenance of the existing customer. • Building depots business through networking with other institutions. • Undertaking regular clean market surveys, analyzing competitor activities, assessing opportunities for business development, and advising management on market trends• Ensuring that customers don’t get to run out of gas and battery through regular checking.• Ensuring Quality customer growth• Ensuring timely and accurate customer service in relations to cylinder and battery changes• Setting of the depot’s business development targets in line with the overall company’s goals and ensuring the overall depot personnel get clear communication on targets.• Managing, coaching and mentoring the team to ensure high level of motivation and performance Show less ● Sell and market all company products to different areas and customers in Athi River and Kitengela. ● Coordinate all issues, feedback from the customers and assist in solving and improving the maintenance and other customers’ satisfaction. ● Pay attention to competitive brands and actively give feedback on competitive brands information. ● Doing marketing visits,looking for new markets and business for the company. ● Maintain current technical product-related knowledge, general sales techniques, market trends, and daily sales activity. ● Work closely with the local branch operation team to ensure overall customer satisfaction Show less

  • Assistant Sales and Operations Manager

    Feb 2023 - now

  • Sales Supervisor

    Sept 2022 - Jan 2023

  • Technical Sales Representative

    Sept 2021 - Aug 2022