Luci Lucas

Luci Lucas

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location of Luci LucasLexington, Kentucky, United States

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  • Timeline

  • About me

    Customer Success Manager at SolidProfessor

  • Education

    • University of South Carolina-Columbia

      2015 - 2017
      Master of Education (M.Ed.) Higher Education and Student Affairs
    • University of South Carolina-Columbia

      2011 - 2015
      Bachelor of Science (B.S.) Exercise Science
  • Experience

    • University of South Carolina

      Aug 2013 - May 2015

      • Performed First-Year Orientation Sessions and promoted the program during the summer.• Supported department directors with ongoing projects, involving database software and evaluations.• Assisted directors with the training of course facilitators and student Peer Leaders, communication between campus partners, and overseeing the operations of over 200 course sections.• Served on the Peer Leader Selection Committee evaluating student applications and interviews for potential University 101 Peer Leaders. Show less

      • Parents Programs Reid Family Intern

        Aug 2014 - May 2015
      • Student Assistant: University 101 Programs

        May 2014 - May 2015
      • Peer Leader: University 101 Programs

        Aug 2013 - Dec 2014
      • Greek Life Recruitment Counselor

        Aug 2013 - Aug 2013
    • YMCA of Columbia

      Jan 2015 - May 2015
      Sports Department Intern

      • Facilitated on behalf of the Sports Director the development and management of the youth basketball and soccer programs. • Supervised the Home School Swim and Gym program, instructing home-schooled youth in the fundamentals of physical activities with lessons involving team concepts and sports development.• Obtained certification as a Healthy Living Coach to work one-on-one developing members’ fitness plans.• Coached a co-ed youth soccer team and managed parent relations.

    • University of South Carolina School of Medicine

      Jan 2016 - Mar 2016
      Admissions Coordinator: Genetic Counseling Program

      • Served as the primary point of contact for prospective students for the medical school program.• Developed and coordinated weekend orientation and recruitment events for 20 prospects which included securing staff, funding, entertainment, housing, transportation, interviews, and related logistics. • Analyzed interview scores to identify top candidates for final acceptance.

    • University of South Carolina

      Mar 2016 - Dec 2019

      • Selected and trained to be an instructor to lead a First-Year Seminar course for two fall semesters. • Teach a general and a capstone section of a University 101 course – a personal and professional development/college life skills class.• Develop course lessons based upon the University 101 learning outcomes. • Facilitate class discussions, activities, and assignments around topics such as employability, wellness, academic strategies, and personal values.• Meet with students one-on-one to discuss academic progression and transition to college.• Mentor and work with an undergraduate peer leader who co-teaches the course.• Nominated for the M. Stuart Hunter Outstanding Teaching in University 101 award. Show less Additional duties and responsibilities to First-Year Academic Advisor I• Evaluated transfer students’ accreditations, and designed roadmaps ensuring retention and student success towards academic milestones to achieve graduation. • Provided career integration into advisement appointments, including connecting students with alumni, internships, and faculty/student mentorships. • Identified as a multidiscipline advisor across 11 Departments. • Coordinated presentations for prospective student workshops, provided technology trainings, and attended departmental meetings. Show less • Managed and advised approximately 300 students per semester in order to maintain academic progress, retention, and course selection for each individual. Goals were achieved by completing one-on-one meetings with 95% of students while 35% required additional one-on-one meetings.• Provided ongoing individual support with regularly scheduled check-in points. • Served as a primary point of contact for support resources for each student, which included anticipating and identifying potential obstacles during their transition to college.• Identified and provided early outreach intervention to at-risk students with academic difficulties as it pertains to progression and graduation requirements. • Participated in on-going trainings and regularly utilized technologies, such as EAB Navigate, Banner, and DegreeWorks, to ensure an integrated, accurate and effective advisement.• Led training sessions on technology solutions to orient new users on advantages and processes. Conducted 13 student orientations per summer plus led small group and individual advising sessions.• Recruited to assist in advisement and exploration conversations for Undeclared students. Quickly learned the curriculum for 11 academic colleges to provide accurate and seamless advising by developing reference materials that cross referenced curriculum with requirements and multiple tailored interests.• Recruited to be an interim First-Year Academic Advisor for the College of Pharmacy, in addition to the College of Arts and Science, and provided information regarding admission into the professional school. Show less • Facilitated, scheduled, and conducted test-proctoring services for over 2500 exams per semester. • Fielded over 4000 student inquiries, and coordinated mediation between students, counselors, and professors to ensure compliance with federal and university policies.• Assisted counselors in providing services to registered students, including student-athletes and non-traditional students.• Coordinated daily responsibilities and project goals for team members to ensure timely and accurate completion of the team’s daily, weekly, and monthly goals.• Coordinated recruitment events for the Workforce Recruitment Program which included marketing, outreach, scheduling, and related logistics. Achieved 100% attendee increase from previous year plus an additional 25% increase the second year of coordination.• Organized the professional award ceremony for 100 attendees which included the ceremony agenda, guest speakers, food, equipment, individualized certificates, invitations, and the event’s choreography.• Designed, developed, and published various training manuals to document daily Standard Operating Procedures within the Department. Show less

      • University 101 Instructor

        Apr 2018 - Dec 2019
      • Undergraduate Academic Advisor II

        Aug 2019 - Nov 2019
      • First-Year Academic Advisor I

        Jun 2017 - Aug 2019
      • Student Disability Services Test Proctor

        Aug 2017 - May 2018
      • House Corporation Board Member: Eta Gamma of Chi Omega House Corporation

        Jan 2016 - Jul 2017
      • Graduate Assistant: Office of Student Disability Services

        Aug 2015 - May 2017
      • Practicum Student: Campus Recreation

        Aug 2016 - Dec 2016
      • Practicum Student: Office of Pre-Professional Advising

        Mar 2016 - May 2016
    • Midlands Technical College

      Jun 2016 - Aug 2016
      Orientation Leader & First-Year Academic Advisor

      • Advised incoming first-year students on academic programs, fall semester class options, and transfer requirements to a four-year degree program.• Worked with students from a variety of cultural and educational backgrounds from across the state.• Utilized test placement scores and scholarship requirements to determine general education courses.• Educated students on the institution’s academic requirements and campus resources.• Studied various training models including those adapted from Appreciative Advising principles. • Organized orientation program materials for each session. Show less

    • University of Kentucky

      Aug 2020 - Jul 2022

      • Manage and advise approximately 250-300 students per semester in order to maintain academic progress, retention, and course selection for each individual. Goals are achieved by completing one-on-one meetings with 90% of students plus 30% require additional one-on-one meetings.• Serve as a primary point of contact for support resources to students in their transition to, and progression throughout, college with regards to academics, campus engagement, and career exploration. • Conduct 30 orientation sessions yearly to include both group and individual advisement, delivered in either a remote or in-person environment. Virtual sessions replicated the success of the traditional one-on-one, in-person environment. • Utilize technologies, such as Canvas, SAP, and Graduation Planning System (GPS)/Degree Audit, and the MS Office suite to ensure an integrated, accurate and effective advisement.• Analyze and audit individual student academic records to certify requirements and milestones towards degree completion; 60-75 audits per two-week session, twice a year.• Serve on a Reinstatement Committee and interview, score, and finalize requests for student re-enrollment.• Selected to join the student-athlete audit team to evaluate progression based on national criteria and specialized regulations which requires attention to detail, confidentiality, predictive analysis, and detailed documentation.• Develop interpersonal engagement programs and events to improve team communication and morale. Show less

      • Academic Advisor

        Nov 2019 - Jul 2022
      • Instructor, UK 101

        Aug 2020 - Dec 2020
    • SolidProfessor

      Jul 2022 - now
      Customer Success Manager
  • Licenses & Certifications

    • Suicide Prevention Certified

      University of South Carolina
      Nov 2017
    • Carolina Intercultural Certified

      University of South Carolina
      Aug 2017
    • Essential Leader Program

      University of Kentucky
      Sept 2021
    • Substitute House Director

      University of South Carolina
      Aug 2015
    • Safe Zone Ally Certified

      University of South Carolina
      Mar 2017
    • Green Zone Ally Certified

      University of South Carolina
      Oct 2015
  • Honors & Awards

    • Awarded to Luci Lucas
      Nominated for the M. Stuart Hunter Award for Outstanding Teaching in University 101 - Jan 2019
    • Awarded to Luci Lucas
      Two Thumbs Up Award Student Disability Resource Center - University of South Carolina Apr 2018 This award recognizes faculty and staff members across campus who have made a significant difference in a student’s experience at the University of South Carolina. The recipients of these awards are nominated by students who are registered with the Student Disability Resource Center.
  • Volunteer Experience

    • University 101 Peer Leader Selection Committee

      Issued by University of South Carolina on Oct 2015
      University of South CarolinaAssociated with Luci Lucas
    • Personal Student Instructor

      Issued by C.A. Johnson High School on Jan 2014
      C.A. Johnson High SchoolAssociated with Luci Lucas
    • Volunteer

      Issued by Boys and Girls Club of the Midlands on Aug 2013
      Boys and Girls Club of the MidlandsAssociated with Luci Lucas