
Luci Lucas

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About me
Customer Success Manager at SolidProfessor
Education

University of South Carolina-Columbia
2015 - 2017Master of Education (M.Ed.) Higher Education and Student Affairs
University of South Carolina-Columbia
2011 - 2015Bachelor of Science (B.S.) Exercise Science
Experience

University of South Carolina
Aug 2013 - May 2015• Performed First-Year Orientation Sessions and promoted the program during the summer.• Supported department directors with ongoing projects, involving database software and evaluations.• Assisted directors with the training of course facilitators and student Peer Leaders, communication between campus partners, and overseeing the operations of over 200 course sections.• Served on the Peer Leader Selection Committee evaluating student applications and interviews for potential University 101 Peer Leaders. Show less
Parents Programs Reid Family Intern
Aug 2014 - May 2015Student Assistant: University 101 Programs
May 2014 - May 2015Peer Leader: University 101 Programs
Aug 2013 - Dec 2014Greek Life Recruitment Counselor
Aug 2013 - Aug 2013

YMCA of Columbia
Jan 2015 - May 2015Sports Department Intern• Facilitated on behalf of the Sports Director the development and management of the youth basketball and soccer programs. • Supervised the Home School Swim and Gym program, instructing home-schooled youth in the fundamentals of physical activities with lessons involving team concepts and sports development.• Obtained certification as a Healthy Living Coach to work one-on-one developing members’ fitness plans.• Coached a co-ed youth soccer team and managed parent relations.

University of South Carolina School of Medicine
Jan 2016 - Mar 2016Admissions Coordinator: Genetic Counseling Program• Served as the primary point of contact for prospective students for the medical school program.• Developed and coordinated weekend orientation and recruitment events for 20 prospects which included securing staff, funding, entertainment, housing, transportation, interviews, and related logistics. • Analyzed interview scores to identify top candidates for final acceptance.

University of South Carolina
Mar 2016 - Dec 2019• Selected and trained to be an instructor to lead a First-Year Seminar course for two fall semesters. • Teach a general and a capstone section of a University 101 course – a personal and professional development/college life skills class.• Develop course lessons based upon the University 101 learning outcomes. • Facilitate class discussions, activities, and assignments around topics such as employability, wellness, academic strategies, and personal values.• Meet with students one-on-one to discuss academic progression and transition to college.• Mentor and work with an undergraduate peer leader who co-teaches the course.• Nominated for the M. Stuart Hunter Outstanding Teaching in University 101 award. Show less Additional duties and responsibilities to First-Year Academic Advisor I• Evaluated transfer students’ accreditations, and designed roadmaps ensuring retention and student success towards academic milestones to achieve graduation. • Provided career integration into advisement appointments, including connecting students with alumni, internships, and faculty/student mentorships. • Identified as a multidiscipline advisor across 11 Departments. • Coordinated presentations for prospective student workshops, provided technology trainings, and attended departmental meetings. Show less • Managed and advised approximately 300 students per semester in order to maintain academic progress, retention, and course selection for each individual. Goals were achieved by completing one-on-one meetings with 95% of students while 35% required additional one-on-one meetings.• Provided ongoing individual support with regularly scheduled check-in points. • Served as a primary point of contact for support resources for each student, which included anticipating and identifying potential obstacles during their transition to college.• Identified and provided early outreach intervention to at-risk students with academic difficulties as it pertains to progression and graduation requirements. • Participated in on-going trainings and regularly utilized technologies, such as EAB Navigate, Banner, and DegreeWorks, to ensure an integrated, accurate and effective advisement.• Led training sessions on technology solutions to orient new users on advantages and processes. Conducted 13 student orientations per summer plus led small group and individual advising sessions.• Recruited to assist in advisement and exploration conversations for Undeclared students. Quickly learned the curriculum for 11 academic colleges to provide accurate and seamless advising by developing reference materials that cross referenced curriculum with requirements and multiple tailored interests.• Recruited to be an interim First-Year Academic Advisor for the College of Pharmacy, in addition to the College of Arts and Science, and provided information regarding admission into the professional school. Show less • Facilitated, scheduled, and conducted test-proctoring services for over 2500 exams per semester. • Fielded over 4000 student inquiries, and coordinated mediation between students, counselors, and professors to ensure compliance with federal and university policies.• Assisted counselors in providing services to registered students, including student-athletes and non-traditional students.• Coordinated daily responsibilities and project goals for team members to ensure timely and accurate completion of the team’s daily, weekly, and monthly goals.• Coordinated recruitment events for the Workforce Recruitment Program which included marketing, outreach, scheduling, and related logistics. Achieved 100% attendee increase from previous year plus an additional 25% increase the second year of coordination.• Organized the professional award ceremony for 100 attendees which included the ceremony agenda, guest speakers, food, equipment, individualized certificates, invitations, and the event’s choreography.• Designed, developed, and published various training manuals to document daily Standard Operating Procedures within the Department. Show less
University 101 Instructor
Apr 2018 - Dec 2019Undergraduate Academic Advisor II
Aug 2019 - Nov 2019First-Year Academic Advisor I
Jun 2017 - Aug 2019Student Disability Services Test Proctor
Aug 2017 - May 2018House Corporation Board Member: Eta Gamma of Chi Omega House Corporation
Jan 2016 - Jul 2017Graduate Assistant: Office of Student Disability Services
Aug 2015 - May 2017Practicum Student: Campus Recreation
Aug 2016 - Dec 2016Practicum Student: Office of Pre-Professional Advising
Mar 2016 - May 2016

Midlands Technical College
Jun 2016 - Aug 2016Orientation Leader & First-Year Academic Advisor• Advised incoming first-year students on academic programs, fall semester class options, and transfer requirements to a four-year degree program.• Worked with students from a variety of cultural and educational backgrounds from across the state.• Utilized test placement scores and scholarship requirements to determine general education courses.• Educated students on the institution’s academic requirements and campus resources.• Studied various training models including those adapted from Appreciative Advising principles. • Organized orientation program materials for each session. Show less

University of Kentucky
Aug 2020 - Jul 2022• Manage and advise approximately 250-300 students per semester in order to maintain academic progress, retention, and course selection for each individual. Goals are achieved by completing one-on-one meetings with 90% of students plus 30% require additional one-on-one meetings.• Serve as a primary point of contact for support resources to students in their transition to, and progression throughout, college with regards to academics, campus engagement, and career exploration. • Conduct 30 orientation sessions yearly to include both group and individual advisement, delivered in either a remote or in-person environment. Virtual sessions replicated the success of the traditional one-on-one, in-person environment. • Utilize technologies, such as Canvas, SAP, and Graduation Planning System (GPS)/Degree Audit, and the MS Office suite to ensure an integrated, accurate and effective advisement.• Analyze and audit individual student academic records to certify requirements and milestones towards degree completion; 60-75 audits per two-week session, twice a year.• Serve on a Reinstatement Committee and interview, score, and finalize requests for student re-enrollment.• Selected to join the student-athlete audit team to evaluate progression based on national criteria and specialized regulations which requires attention to detail, confidentiality, predictive analysis, and detailed documentation.• Develop interpersonal engagement programs and events to improve team communication and morale. Show less
Academic Advisor
Nov 2019 - Jul 2022Instructor, UK 101
Aug 2020 - Dec 2020

SolidProfessor
Jul 2022 - nowCustomer Success Manager
Licenses & Certifications

Suicide Prevention Certified
University of South CarolinaNov 2017
Carolina Intercultural Certified
University of South CarolinaAug 2017
Essential Leader Program
University of KentuckySept 2021
Substitute House Director
University of South CarolinaAug 2015
Safe Zone Ally Certified
University of South CarolinaMar 2017
Green Zone Ally Certified
University of South CarolinaOct 2015
Honors & Awards
- Awarded to Luci LucasNominated for the M. Stuart Hunter Award for Outstanding Teaching in University 101 - Jan 2019
- Awarded to Luci LucasTwo Thumbs Up Award Student Disability Resource Center - University of South Carolina Apr 2018 This award recognizes faculty and staff members across campus who have made a significant difference in a student’s experience at the University of South Carolina. The recipients of these awards are nominated by students who are registered with the Student Disability Resource Center.
Volunteer Experience
University 101 Peer Leader Selection Committee
Issued by University of South Carolina on Oct 2015
Associated with Luci LucasPersonal Student Instructor
Issued by C.A. Johnson High School on Jan 2014
Associated with Luci LucasVolunteer
Issued by Boys and Girls Club of the Midlands on Aug 2013
Associated with Luci Lucas
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