Maysa Spell, MBA

Experience

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  South Carolina Internal Medicine Associates and Rehabilitation, LLC

  Oct 2013 - Jul 2014

  Clinical Coordinator

  ● Create office notes for each patient visit and ensure accuracy.● Aid physicians in documenting medical plans within each office visit note.● Supervise the administrative staff in daily workflows.● Handle all clinical phone calls within the clinical call center.● Administer training to new clinical and non-clinical staff within the e-MD’s.● Ensure that all prescription refills and prior authorizations are completed.● Scan all paper documents into the patient’s chart within the e-MD’s.● Attend continuing education courses for clinical skills.● Prepare patients for surgical procedures done in the office.● Ensure that all quality controls are performed and recorded.● Adjust physician schedules to meet daily needs. Show less

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  Medical Services of America

  Jul 2014 - Dec 2016

  Resource Links Coordinator

  ● Manage large house account with referrals for home health, hospice, DME etc.● Educate healthcare providers on services offered and benefits for patients.● Ensure that patients receive services in a timely manner.● Educate patients on eligibility of services.● Assist physicians with documentation for referred services.● Attend conference calls and regular meetings to discuss sales goals and physician relations.● Present account needs and highlights to the board of directors every sales quarter.● Demonstrate sound knowledge of Medicare and other insurance guidelines for reimbursement. ● Develop new ways to reach the community to build business and revenue.● Coordinate yearly charity golf tournament for over 600 attendees. ● Aid company services in contacting patient and physicians for continuing orders. ● Provide guidance to hospitals and physician practices for patient eligibility Show less

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  Lexington Medical Center

  Jan 2017 - now

  Oversee training for patient access staff for 75 physician practices operation under the Lexington Medical Center Network. Certified in Cadence, and Prelude with credentials in ADT and Referral proficiency. Build and maintain optimal training environments that reflect the latest workflows and functionalities of EPIC for the organization.

  • Sr. Systems Information Specialist

    Oct 2020 - now

  • Manager of Revenue Cycle Training

    Jan 2017 - now

  • Epic Ambulatory Principal Trainer

    Jan 2017 - Jan 2017