Nontobeko Ndaba

Nontobeko Ndaba

IT Intern

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location of Nontobeko NdabaDurban, KwaZulu-Natal, South Africa

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  • Timeline

  • About me

    IT intern at Department of homeaffairs

  • Education

    • Mangosuthu University of Technology

      2019 - 2022
      Diploma in Information Technology Communication Networks
    • UKHAHLAMBA high school

      2014 - 2018
      High School Diploma
    • Mangosuthu University of Technology

      2004 - 2021
      Master's Degree Information Technology
    • Mangosuthu University of Technology

      2019 - 2021
      Diploma Information Technology
  • Experience

    • Department Of Homeaffairs

      Jan 2023 - Apr 2024
      IT Intern

      Removed malware, ransomware, and other threats from laptops and desktop systems.Monitored systems in operation and quickly troubleshot errors.Researched and identified solutions to technical problems.Installed, configured and maintained computer systems and network connections.Managed software installations and upgrades, maintaining optimal system functionality at all times.Improved help desk response times by efficiently prioritizing support requests based on urgency and impact on business operations.Diagnosed and troubleshot hardware, software and network issues.Set up PCs, projectors, and microphones for use in video conferencing rooms.Assisted in development of system security protocols.Evaluated emerging technologies for potential implementation within the organization''s IT ecosystem.Installed and configured operating systems and applicationCreated user accounts and assigned permissionTested new software and hardware prior to deployment.Assisted in maintaining compliance with industry regulations through regular audits and updates of security policies and procedures.Provided remote support to end-users, resolving issues quickly without disrupting workflow or requiring on-site visits. Show less

  • Licenses & Certifications