Barian Chaiwan

Experience

• 

  Pak Chiang Mai Guesthouse

  Apr 2010 - Sept 2010

  Service Officer

  Responsible for daily e-mail replies and providing information about tours, activities, foods, and directions to the guests. Helping other staffs to take order, serving foods and checkout when necessary. Also periodically updating the Facebook page and website data via dreamweaver/html code.

• 

  Coco Thai Restaurant

  Oct 2010 - Feb 2012

  Waiter

  In charge of entrée preparations, taking orders, serving foods, and billing.

• 

  Stamford International University

  Jun 2012 - Mar 2013

  International Student Service Officer

  Cooperated with the sales team to take care of the international students after they have landed in Thailand. Responsible for airport pickup, arranging accommodation, registering for bank account/cellphone sim card, preventing cultural shock, providing information about university’s schedule and solving any other problems students may have faced while staying in Thailand and report back to the superior to evaluate future prevention.

• 

  Pak Chiang Mai Guesthouse

  May 2014 - Jan 2015

  Service Officer

  Responsible for daily e-mail replies and providing information about tours, activities, foods, and directions to the guests. Helping other staffs to take order, serving foods and checkout when necessary. Also periodically updating the Facebook page and website data via dreamweaver/html code.

• 

  Xerox

  Jan 2015 - Dec 2015

  Preventing fraudulent online transaction on daily basis. Troubleshooting computer and mobile phone's operation system, as well as providing accurate information about software, model specifications, policies, warranty, and service options to the customer when needed.

  • Fraud Prevention Specialist

    Jul 2015 - Dec 2015

  • Customer Care Specialist

    Jan 2015 - Jun 2015
• 

  Convergys

  May 2016 - Nov 2018

  Customer Service/Sales Representative

  Providing technical support, licensing support, and pitching sales for Microsoft related software. Also tasked with assisting Team Leaders and was selected as QA and Trainer apprentice since late 2016. Achieved title of MS SEA best agent for two quarters.

• 

  Global English School

  Feb 2019 - now

  Primarily tasked with translation (English and Thai) on various content areas and managing documents and school database. Otherwise assisting other school tasks and coordinate with members for a better transition of projects.

  • Information System Officer

    Mar 2020 - now

  • Administrative Assistant

    Feb 2019 - Mar 2020