Karla Eskro

Experience

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  Regence BlueShield

  Dec 2006 - Jun 2011

  Individual/Medicare Sales

  One of the top inside sales producers, responsible for the sale & retention of Individual/Family and Medicare plans for Washington, Oregon, Idaho, and Utah. Successfully met or exceeded all sales goals for 50 consecutive moths.

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  Group Health Cooperative

  Sept 2011 - Jan 2014

  Medicare Advantage & IND/Family Inside Sales

  Responsible for gaining and retaining Individual/Family & Medicare Advantage members in a Medicare 5-star-rated company. This was a Limited-Duration (contract) assignment to assist with the Medicare AEP enrollment periods and educate individuals and families with the plan portfolio options in and out of the WA State Health Benefit Exchange (HBE).

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  Premera Blue Cross

  Mar 2014 - Jan 2016

  Medicare Advantage Sales Analyst

  Played a significant role in ensuring PBC reached all compliant sales measures without a single CMS civil or monetary sanction of the Medicare Advantage product or years 2014 & 2015. As the department SME, developed policies and procedures in accordance with Medicare Managed Care Manual, chapters 2 & 3, while maintaining a working knowledge of CMS guidance, state and federal rules, laws, and regulations that interfaced with sales and marketing. Collaborated with Legal, and Medicare Compliance and Office of Ethics as needed. Ongoing auditor for Producer/Broker Oversight, including Medicare Certification/Training requirements. Show less

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  Cancer Pathways

  Mar 2016 - Aug 2017

  Marketing and Outreach Manager

  Initially hired to bring name change (formerly Gilda’s Club) awareness to the Seattle community via one-on-one introductions to local cancer associations and organizations. Within 90-days, expanded role to include leading marketing efforts of in-house lecture series, quarterly health professional forums, major fundraising events, and hospital partnerships. Social media marketing contributions, and building network connections, have resulted in significantly elevating lecture and professional forum series attendance. Show less

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  Community Health Plan of Washington

  Nov 2017 - Jun 2024

  Karla is responsible for the maintenance of a robust accreditation and regulatory management program, overseeing development, implementation and coordination of activities that ensure continuous compliance with NCQA Accreditation and of State and Federal regulations.

  • Program Manager II, Accreditation and Regulatory Management

    Nov 2020 - Jun 2024

  • Customer Service Supervisor

    Nov 2017 - Nov 2020