
Carlo Calderon
Silver & Gold Sales Representative

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About me
Security Officer
Education

Computer Learning Center
1996 - 1996Programming
City Colleges of Chicago-Harold Washington College
1997 - 1997N/a General Studies
City Colleges of Chicago-Malcolm X College
1995 - 1995GED GED
Experience

Sheraton
Apr 1986 - Apr 1987Silver & Gold Sales RepresentativeRetail sales.

International Systems Inc.
Jun 1987 - Jun 1988Sales SupervisorEnglish courses for professionals, B to B sales and training.

Instituto de Computacion e Informatica INDECI
Jun 1988 - Jun 1989Sales ManagerSoftware sales, business to business sales and supported a team of 10 sales associates and train them to find, recognize new leads and to close deals on a daily basis.Never leave a sale for tomorrow, it never comes.

Trident bar corporation
Apr 1989 - Apr 1990Your friendly Cruise Pool Bar Waiter.Upsell, upsell, upsell....always with a smile on my face.

Key Biscayne Florist
Apr 1990 - Apr 1991Store ManagerCreate designs for the locals of this island who were the most demanding and at the same time the most giving, always with a smile on my face and a can do attitude.

Colonial Flowers & Gift Shoppe
Apr 1991 - Apr 1993Store ManagerManage and coach staff, scheduling, purchasing, keep tight inventory, promote specials, keep a tight relationship with vendors to get best quality and prices

Design Inc.
Apr 1993 - Apr 1994Design Project Supervisor at The Waldorf AstoriaDesign and maintenance of large hotel centerpieces as a focal point of the hotel.

Ronsley Inc.
Apr 1994 - Apr 1997Floral Project Supervisor at RonsleysDesigned and production of high end floral and artwork centerpieces for weddings and special events in every high end hotel in Chicago, supervised and hands on management to secure the installation of such arrangements in a timely matter, lead my design team to freshen up and check for mistake or breakage during transport and redo/repair on site, partner up with our catering/ banquet/event coordinator partners to ensure a successful event.

Chicagoblooms
Apr 1998 - Apr 2000Corporate Accounts installations ManagerDesigned and installation of floral designer to meticulous clients all over Chicago's Gold Coast, Magnificent Mile and the Loop, worked in an efficient manner to keep up with demand specially during holiday season.

Weinbauer
Jan 2001 - Oct 2001Wine, Beer sales repManage sales territory and drive daily to visit clients and inventory their wine and introduce new wines to their lists, allocate new and merchandise product to increase revenue, business to business aproach and close new clients.

Cafe LaGuardia
Apr 2001 - Apr 2002Restaurant Supervisorcheck perishables, dry goods, paper goods, beer, wine, kegs deliveries an put away in an organized manner and log in counts received and date.Communicate with kitchen staff, daily specials, 86's list, food line temperature check, coolers temperature check and follow SOP in opening restaurant.Check labor and cut people according to business flow.

Starwood Hotels & Resorts Worldwide, Inc. W Hotel
Apr 2002 - May 2006Check hotel occupancy, guests pre-orders, follow up with night managers communication log and complete special requests, check fluids/juices and inventory, inventory of all breakfast items must haves and replenish before and after shift, check for vouchers/special guests and VIP guests, make sure all guests leave with the correct order in an efficient and organized manner, requisition lists for perishables and dry goods for AM shift and complete all side-work leave ready for the next day. Check hotel occupancy, guests pre-orders, follow up with night managers communication log and complete special requests, check fluids/juices and inventory, inventory of all breakfast items must haves and replenish before and after shift, check for vouchers/special guests and VIP guests, make sure all guests leave with the correct order in an efficient and organized manner, requisition lists for perishables and dry goods for AM shift and complete all side-work leave ready for the next day.
AM Shift Leader
Apr 2003 - May 2006AM Floor Lead
Apr 2002 - Sept 2003

Pizzeria Guido & Firenze Restaurant Group
Apr 2006 - Apr 2009General ManagerResponsible for scheduling, hiring, and training serving staff. Managed websites, table reservations, dinnerware installation, and Open Table Manager/Installation. Prepare and implement Standard Operational Procedures for Front of the House and Back of the House. Kept a tight lid on spending to help restaurant increase revenue. Monitor staff schedules, co-ordinate restaurant operations during each shift. Monitor and training of staff to follow health, safety and hygiene standards in kitchen and restaurant, analize budget variances and take corrective actions, establish and implement financial control, implement cost cutting measures, plan and and monitor restaurant sales and revenue, organize and supervise marketing and promotional activities, negotiate purchase prices and develop prferred suppliers.Prepare and anayze management reports, determine and execute operating improvements, keep current with trends in the industry, evaluate competitors and how to keep above the competition. Show less

Andean Stone Company
Apr 2008 - Aug 2014In charge of everything under this roof and more.Opened markets in Seattle, Portland, British Columbia and Canada. Transfered to Florida to open markets in the south and east coast. I've expanded the company market share and provided inside/outside sales support. Online and phone sales, increased and generated new contacts on an average of 100 new contacts per week, generated internet activity to increase sales and successfully bringing new leads and turning them into accounts, maintain business records. Show less
US Sales & Marketing Manager / Warehouse Manager / Fork lift Operator
Feb 2012 - Aug 2014Northwest Sales Rep.
Apr 2008 - Feb 2012

Picolinos Italian
Apr 2010 - Apr 2012Banquets ManagerIn charge of constant training of staff to follow all of the owners own level of service standards, set operating goals n objectives, responsible for opening and closing of restaurant, train staff to leave restaurant ready for owner’s inspection.observe size and food portions and plan and coordinate menus, interact with customers to ensure all inquiries and complaints are handled promptly, Equipment inventory and food inventory for parties, ensure compliance of restaurant security procedures. total restaurant receipts and reconcile with sales, plan and coordinate menus for wine dinners, ensure cash management procedures are completed accurately. Show less

Soyka Inc.
Feb 2013 - Feb 2014Server
Don Giovanni Ristorante Italiano
Apr 2014 - Oct 2014Assistant General ManagerScheduling, labor cost, wine inventory, liquor inventory, opening of restaurant, reservations/confirmations, check staffing for the day, 86' list, check closing, check liquor/wine/beer/food inventory.Check for parties, special menus, set up tables, polish dining room and provide my guests with the best dining experience, train and coach staff, ensure staff know and adapt to established standars and procedures. Ensure alcohol regulations and follow up, interact with customers, advise customers on food and beverage choice, oversee preparation of food and beverage items, check quality of deliveries and documentation, ensure correct storage of supplies. Show less

Merchandising Execution Team at Home Depot
Oct 2015 - Aug 2016SupervisorIn charge of running a merchandising team to improve our service level agreement on a daily basis by pushing for bay service production, follow 100% to planogram and execute numerous projects to a 100% on time and under budget.Hands on management style and get everyone involved to execute solutions to everyday issues.Lead by example by bringing solutions and training the team to act the same way. Scheduling and labor control.Manage staff performance performance in acordance with established standards and procedures, arrange for maintenance and repairs of equipment and services, re-gutting of P.O.P Bay and streamlined of all mail, fedex, UPS to be received and sent out to be worked inmediately upon posecion of point of purchase material, assuring all work orders to be executed inmediately Show less

Mazzi Cucina
Dec 2016 - Jun 2017Manager/Operator/Corporate TrainerOpen restaurant, check all doors were properly closed the day before, check temperature reach in coolers, fridge, etc, check stove, check pilot, check/turn on hood, check dishwasher, check food/supplies order /from night before, check sales report, alcohol sales, check alcohol inventory, organize and count, check schedule, check reservations and voice mail and plan staff for the day/night shift, return phone calls, check 86's list, what needs to be sold, specials for the day, update prices in pos terminal, check deliveries, check for credits, organize product, put away wine, prepare checks, confirm with kitchen thats what they ordered, trouble any issues with the vendors, make list of pay outs, check food cost, check labor for the week, make schedule and check for holidays, check weather forecast, check payroll, tips and tip outs for every shift, check registers bank, check credit cards batch, Show less

Il Gusto
Jun 2017 - Sept 2017Waiter, Shift Leader Operatorgreat company, awesome boss...i will miss you but thanks to Irma I moved back home.

Firenze Ristorante Italiano
Apr 2019 - Oct 2019Lead ServerResponsible for opening restaurant, requisition-list, inventory safety log, newsletter, training of new staff, special cleaning procedures list, organized/re-stocked servers alley up to par-levels, serviced the guests following standards, always exceed guest expectations for repetitive business. Cash-drops, closed check reports, strong side-work ethic.

Trattoria Gallo Nero
Oct 2019 - Mar 2020Lead ServerResponsible for opening night shift, set up tables, check reservations, detail section, prep condiments, polish plates, glasses and make sure everything is pristine and manicure settings for dinner service with a very demanding clientele.Close the restaurant following strict closing procedures and have it ready for next day team.Take care of the guest and make sure they come back.

Cornerstone Security Group
Apr 2020 - Apr 2022Armed Security OfficerArmed Patrol Officer/Field Training Officer/Patrol Lead Fill in

West Coast Security, Inc.
Nov 2020 - Feb 2021Security OfficerSecurity Patrol Officer

BELLA WORLD WINES
Jan 2022 - Feb 2023Assistant ManagerAssistant Manager/Wine Sales Representative

ALK Global Security Solutions
Aug 2022 - Mar 2023Armed security officermonitor, report and defend

ALK Global Security Solutions
Mar 2023 - May 2024Regional manager SeattleArmed Patrol Service Specialist/Operations Manager

Inter-Con Security
Mar 2024 - Nov 2024Private Security GuardIn God We Trust, All Others We Monitor.

Echelon Protection Services
Oct 2024 - nowSecurity Officer
Licenses & Certifications

INSTRUCTOR CERTIFICATE
American council on criminal justice training instructorJan 2022
Volunteer Experience
Star Scout
Issued by Boy Scouts of America on Apr 1982
Associated with Carlo Calderon
Languages
- enEnglish
- spSpanish
- itItalian
- frFrench
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