Philip Berger

Experience

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  Carrabba's Italian Grill

  Jan 2019 - Jan 2019

  Host/Busser
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  Cowart Sports Events

  Jan 2020 - Jan 2020

  Game Day Intern
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  ASSURED QUALITY CARE SERVICES, LLC

  Jan 2020 - Jan 2020

  Respite Provider
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  Lone Star Sports & Entertainment

  Jan 2021 - Jan 2022

  TaxAct Texas Bowl Intern

  • Assisted LSSE staff with the Texas Bowl hospitality, community events, and other projects• Promoted the Texas Bowl actively through grassroots marketing in the greater Houston area• Participated and engaged in NCAA and event operations meetings with full-time staff• Created a vibrant atmosphere inside NRG Stadium to over 50,000 fans in attendance

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  Conference USA

  Jan 2021 - Jan 2021

  Basketball Championships Intern

  • Assisted the Conference USA staff during the 5-day conference basketball championships• Ensured a safe and COVID free environment to accommodate 28 teams and over 1,000 people• Maintained cleanliness of the locker rooms and courts before, during, and after every game• Distributed credentials and assisted incoming local and national media outlets

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  Clutch Entertainment Group

  Jan 2021 - Jan 2021

  Intern

  • Worked home games for both the Brazos Valley Bombers and Cavalry FC• Assisted in the game-day operations and events for Edible Field to entertain over 3,000 fans • Tracked and calculated in-game statistics during Cavalry FC home games • Traveled with Cavalry FC to record and broadcast away games to over 250 viewers

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  12th Man Foundation

  Jan 2021 - Jan 2024

  • Actively utilized Paciolan’s ticketing software to manage season and single-game inventory• Oversaw the day-to-day ticket operations for Texas A&M Soccer and Track & Field• Managed student workers, created their work schedules, and assisted with interviews • Assisted daily with on-sale testing, building out seasons, and season ticket renewals • Gained extensive knowledge of Paciolan’s ticketing software• Assisted with ticket sales for Texas A&M Athletics, NCAA tournaments, and special events• Troubleshot and resolved mobile ticketing issues, ADA seating, and will-call pickups • Adhering to the guidelines set in place by the SEC, NCAA, and 12th Man Foundation

  • Ticketing Department Intern

    Jan 2023 - Jan 2024

  • Ticketing Assistant

    Jan 2021 - Jan 2023
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  Kansas City Chiefs

  Jan 2022 - Jan 2022

  Training Camp Intern

  • Escorted VIP guests, media, family guests, and over 5,000 fans to and from training camp• Promoted and marketed the Chiefs Kingdom Kids Rewards program throughout training camp• Enhanced the fan experience by answering questions, managing kids zone, and ensuring safety

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  Houston Texans

  Jan 2022 - Jan 2022

  Battle Red Marketing & Events Ambassador

  • Executed large events such as the Houston Texans Draft Party and the Copa de Lone Star• Provided on-site support for storage cleanout in NRG Stadium and community events set-up• Assisted with the event operations of community events in the Greater Houston area

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  2022 New Orleans Final Four Local Organizing Committee

  Jan 2022 - Jan 2022

  Volunteer

  • Assisted with the management and operations of the 2022 Final Four in New Orleans• Managed the Capital One Fan Fest and attended to the 70,000+ fans in attendance• Provided hospitality to visiting fans in the executive suites of the Caesars Superdome

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  Texas A&M University

  Jan 2023 - Jan 2023

  Texas A&M Athletics - Facilities & Operations Intern

  • Overseeing the day-to-day operations and well-being of every Texas A&M Athletics facility• Documenting and evaluating the necessary maintenance needed for each sporting venue• Assisting with the setup and teardown of every athletic event on Texas A&M’s campus

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  Wake Forest University

  Jan 2024 - now

  Assistant Director of Ticket Operations

  • Managing season and single-game seat inventory for Wake Forest Athletics• Oversee season renewals, single-game and game day on-sales for women’s soccer and basketball• Providing customer service daily answering phones, email inquiries, and box office walk-ups• Building stadium manifests, promo codes, and managing FEVO ticket offers• Oversee community outreach initiatives and donation requests through the Coach’s Kids program