Ninjer R.

Experience

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  Enova International

  Jun 2011 - Oct 2012

  Live Chat CSR

  Assisting customers with getting the perfect products for their skincare needs, updating records, processing refunds, responding to email inquiries, maintaining customer membership programs.

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  Career Group

  Nov 2012 - Apr 2013

  Temp

  Receptionist for Red Bull, CHANEL and TrueCarData Entry Clerk/Clerica for Redbull Customer Care representative for GUESS, Inc.

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  Murad

  Apr 2013 - Jun 2016

  Skin Care Specialist

  Skin care specialistprocess admin tasks Email specialistproduct testing

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  Hollar

  Jun 2016 - Oct 2017

  Merchandise Administrator

  Responsible for processing, updating and maintaining purchase orders to ensure accuracy.Researched competitive pricing strategies and buying trends.Maintained calendars for Senior Buyers.Responsible for setting up and scheduling team meetings.Completed expense reports through Expensify.Coordinated with buyers for all fashion and beauty purchases. Communicated directly with creative & social media team on content creation.

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  OrganiGrowHairCo

  Oct 2017 - Apr 2019

  Process payroll, inform production team of daily duties, supply management, respond to customer email inquiries, maintain customer profiles, process refunds, reshipments and replacements, order fulfillment, train new employees, help meet daily production goals, edit marketing ads and flyers, create pr packages for influencer collaborations. Assist wth all matters of the business! Respond to customer email inquiries, process all orders, returns, reshipmentsassist with labeling, pouring and packaging productsorder office suppliesHelp maintain low cost for supplies and ingredients Help maintain efficient flow

  • Chief of Staff

    Aug 2018 - Apr 2019

  • Executive Assisant

    Oct 2017 - Aug 2018
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  The Art of Tina

  Apr 2019 - Aug 2020

  Music Assistant

  • Assisted with registering placements for ASCAP and Kobalt acknowledgment.• Provided feedback and suggestions during all stages of productions for hooks and full songs. • Helped secure musicians and demo singers for music production.• Helped manage recording projects to ensure completion in a timely manner.

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  ACS Global

  Aug 2019 - Jun 2022

  Brand Manager

  Responsible for brand integrity and cohesiveness across all channels. Implemented KPI's for social media, email and text marketing. Collaborated with all cross functional teams to build robust story telling visions.Helped increase social media growth by over 500% in 3 years.Assisted with content creation and product presentation to help with the execution of new and existing products.Responsible for managing website through Shopify.Increased online sales by 300% for the fiscal year of 2020.Coordinated and processed customer orders and inquiries. Show less

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  Share the Warmth International

  Aug 2019 - Sept 2023

  Director of Finance

  Founding member of Share the Warmth International, a non profit that is trying to do its part by tackling the homeless epidemic in Los Angeles through offering sustainability resources to help aid those in need to self sufficiency.

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  Wanted Body

  Apr 2020 - now

  Ecommerce Marketing Manager

  Helped build and scale an e-commerce based business from the ground up, achieving 7 figure revenues yearly. Helped create pricing structures generating profits of 30%+. Conducts market research and trend forecasts to gain insights into customer behavior and preferences.Plans, implements and creates innovative marketing strategies to promote products and increase social media presence.Creates email newsletters and campaigns to engage with existing and new customers, resulting in increased leads.Leads cross-functional teams to develop and execute successful marketing campaigns, resulting in a 20% increase in website traffic.Improves brand identity and image by creating unique graphic styles and tones for use in communications.Creates collaborations with influential influencers to increase brand reach, growth and sales.Ensures e-commerce store is regularly updated with new products, user friendly integrations and promotions. Show less

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  JT MUSIC LLC

  Jul 2022 - Apr 2023

  Chief of Staff

  Responsible for coordinating travel arrangements (flight, hotel and ground transportation).Point of contact for Team JT (for approvals, questions, priorities). Maintained a high level of professional integrity and confidentiality. Ensured all needs were met when traveling.Responsible for managing brand collaboration duties, note taking and keeping client on track.Proactively scheduled meetings and helped manage personal and professional calendar.Managed P.O. BOX and PR gifts received.Anticipated needs and provided high levels of administrative support. Provided research for business development needs.Maintained strong working relationship with high level contacts.Pet care of two French Bulldogs Show less