Patricia Happ, PMP

Experience

• 

  Info Quest Associates, Inc.

  Sept 1999 - Feb 2016

  Consultant, Managing Director, Founder

  Consultant specializing in Business and Requirements Analysis, innovative research, development, and design. Clients include Statistics.com, MZ Strategies, Transit Labs, GreaterPlaces LLC, and NPower Seattle.• Data analysis using government data including Census databases and Federal funding opportunities.• Mapped process flows and developed info graphics to accurately convey methods and procedures, and analyzed Federal funding opportunities for sustainable transportation projects and housing programs. • Authored documents including reports, analysis results, Best Practices, documented as-is scenarios and authored case studies. Performed discovery interviews with transportation and technology Subject Matter Experts for a project on transportation innovation and reduction of greenhouse gas emissions in cities. • Designed, developed, and implemented online nationwide survey and performed all survey data analysis. Designed info graphics to display results data for final deliverables. Authored resulting recommendations and reports. • Defined system requirements through interviews with Subject Matter Experts for real-time and predictive transportation analytics to optimize transportation investments and operations. Clients include US DOT, FTA, and Georgia DOT. • Led requirements gathering sessions and mapped process flow diagrams. Designed business process flows, assisted with conversion of business requirements and functional specifications to technical requirements and system design for analysis of National Transportation Database and Census data.• Managed proposal effort for government contract bid, coordinated proposal team, designed, built and maintained traceability matrix, wrote technical documentation, served as lead liaison between client and government agency. Show less

• 

  WTS

  Nov 2013 - Jan 2015

  Board Member

  WTS is an international organization dedicated to building the future of transportation through the global advancement of women.

• 

  Northern Virginia Transportation Commission

  Feb 2016 - Jun 2022

  Senior Technical Program Manager for innovation and NVTC Transit Technology Programs, leading cross-functional project teams to enable the successful design, development and launch of projects, while communicating with leadership. Leads, coordinates, integrates, and is accountable for the overall success of the programs, ensuring alignment with Commission and leadership priorities. Directs Zero Emission strategic planning, programs and joint procurement efforts for new fare box technologies. Orchestrates regional technical fare collection programs and working groups across six regional bus and rail systems, WMATA, and Virginia Railway Express. Organizes, executes and delivers programs for modernization of regional fare collection systems. Manages projects and contracts as well as IT and fare collection systems consultant and partner transit agency engineering teams, overseeing contracts for regional program technical assistance. Projects include zero-emissions bus, project management for new farebox implementation, farebox upgrades, and development of regional and local mobile payment apps. Leads multi-agency regional working groups for regional fare collection as well as off-board and all-door fare payment systems.Led the strategic planning process for Regional Fare Collection Program, resulting in commission approval of the strategic plan. Managed Zero-Emission grant development, symposium planning and Zero-fare and Reduced Fare Transit White Paper design and development. Show less Program Manager for the launch of the I-66 and I-95/395 Commuter Choice Program, awarding $60.4 million to transit agencies since 2017. As inaugural program manager, developed program processes, communication, roadmaps, and milestone methodology. Lead and facilitated regional working group, worked to develop, present, and gain Commission approval for program development and scoring methodology. Presented Commission presentations to elected leaders and statewide transportation board for approval. The program's transit and multimodal projects to save Northern Virginians one million estimated hours of travel delay annually and move 9,000 more people through the I-66 Inside the Beltway and I-395/95 corridors each day during rush hour. Show less

  • Senior Transit Technology Program Manager

    Jun 2018 - Jun 2022

  • Senior Program Manager - Commuter Choice Program

    Feb 2016 - Jun 2019
• 

  Federal Transit Administration

  Jul 2022 - now

  Senior Transportation Program Analyst, Research Demonstration & Innovation

  Leads and manages transportation research programs to implement transportation research on low or no emission transit for the Federal Transit Administration (FTA). Oversees $60 million in transportation research, testing, and capital projects. Represents organization at conferences, presenting program successes and details and participating in conference discussion panels.