Olga Strelkova

Experience

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  Evolution

  May 2010 - now

  Key responsibilities:Lead the planning and implementation of projectFacilitate the definition of project scope, goals and deliverableDefine project tasks and resource requirementsDevelop full scale project plansManage project budget and project resource allocationPlan and schedule project timelinesTrack project deliverables Plan and assure quality assurance for project deliverablesConstantly monitor and report on progress of the project to all stakeholdersPresent reports defining project progress, problems and solutionsImplement and manage project changes and interventions to achieve project outputsProject evaluations and assessment of resultsProvide pro-active stakeholder management Be visible, vocal and objective and actively drive agile development teamsAssist with internal and external communication Show less Operations Manager Lithuania is the key person in studio operations. As a first point of contact for Lithuania studio I constantly cooperate with different departments in Lithuania, Head of Operations in other locations and work closely with COO. I participated in studio opening from the very beginning (research, recruitment, procedures, processes, documentation, team management, culture building, budgeting, office support, internal system adjustments, employment branding activities, human resource related activities etc.).Key Responsibilities• Planning, monitoring, appraising, and reviewing job contributions of all teams in Operations Management• Budgeting• Recruiting, selecting, orienting, training, and developing studio staff• Setting studio goals and KPI targets• Executing of Operational Excellence initiatives• Motivating team and individuals to achieve set targets• Daily support, direction and assistance to the subordinates on all areas• Ensuring continuous and properly organized communication flow within a team and with other departments• Analyzing and resolving quality and service issues, identifying trends and recommending system improvements• Initiating internal projects and following up and keeping track of ongoing projects• Active participation in new products development, testing and launch• Involvement in Operational staff and product delivery planning, reviewing, and monitoring• Maintaining external relations and communication as needed such as Gaming Regulators, Auditors and clients (operators).• Forecasting and tracking of the Operation’s related costs to achieve accuracy of spending and compliance with budget Show less Service Management Department is a Tier 1 function that is responsible for table uptime, makes sure that studio (and individual games) are up and running, provides support to Tier 2 functions, works closely on new games development, procedures establishment, games performance management and elimination of any internal or external irregularities.As a Head of Service Management Riga and Romania I set the direction for all teams inside Service Management Riga and make sure it brings maximum effectiveness, adheres to the company standards, values and policies and is appropriately equipped to deliver short, medium- and long-term customer needs.My key responsibilities are:• To lead and facilitate the adoption of operational quality and excellence techniques and culture of continuous improvement.• Sets budget, monitors financial performance; Forecast and plan business results.• Create reports for the management• Sets the framework for performance management and KPI’s; Set targets and make sure they are met• Support processes across Latvia, Romania and Georgia in relation to the teams under my supervision.• Determines staffing requirements, and interviews, hires and trains new employees, or oversee those personnel processes.Currently covering three markets ( Latvia, Romania and Georgia) and have a team of 52 people Show less As Deputy Head of Service Management Riga and Romania I set the direction for all teams inside Service Management Riga and make sure it brings maximum effectiveness, adheres to the company standards, values and policies and is appropriately equipped to deliver short, medium- and long-term customer needs.My key responsibilities are:• To manage, lead and motivate employees to maximize their contribution to business performance;• Direct accountability for all activities in the teams under my supervision, including all matters relating to operational risk, site security, customer and stakeholder management, financial, Health & Safety and Human Resources;• Make management decisions requiring independent and objective judgment.• Show leadership, commitment and lead by example. Show less Senior Service Manager acts as a front-line extension of the manager's authority and is responsible for monitoring and controlling everything that happens during the shift.Key responsibilities:• Leads and supervises the work of the team during the shift; • Prioritizes and manages opened cases; • Team schedule, vacations, sick lists; • Introduces team with new procedures and any changes in advance; • Provides support, direction and assistance to his subordinates on all areas of their assigned duties; • Coordinates with various departments for scheduling, resolution of the problems and control of department production; • Performs changes related to table configurations; • Supports the Head of Service Management with all aspects of the facilitating efficient Studio operations and development; • Handles all the employees in Service Management department, including assigning of duties, leaves and shifts; Show less • Manages, supervises, coaches, motivates, and builds team spirit• Presents new ideas and policies to prospective teams• Works within teams to produce the required results and to meet company targets• Analyses employee data and performance• Manages employee expectation and eventual requests• Manages and publishes employee schedules and vacations• Establishes and maintains cross departmental cooperation• Works with internal systems (JIRA, TTS, WIKI, etc.)• Handles disciplinary cases• Handles and manages monthly bonus distribution• Manages projects and deadlines set by your direct managers• Proposes initiatives and ideas that will benefit the department• Manages ad-hoc situations which may occur on shift in appropriate manner to still be able to deliver all products Show less

  • Senior Project Manager

    Nov 2023 - now

  • Project Manager

    Jun 2022 - Nov 2023

  • Operations Manager Lithuania

    Sept 2020 - Jun 2022

  • Head of Service Management Latvia and Romania

    Sept 2019 - Sept 2020

  • Deputy Head of Service Management Latvia and Romania

    May 2016 - Sept 2019

  • Senior Service Manager

    Dec 2013 - May 2016

  • Risk Analyst

    May 2013 - Dec 2013

  • Service Manager

    May 2012 - May 2013

  • Inspector / Team Leader

    Oct 2011 - May 2012

  • Operator / Dealer

    May 2010 - Oct 2011
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  Žmonių su negalia sporto klubas "Paradoksas"

  Jul 2023 - now

  Co-Founder

  At Paradoksas, we are dedicated to supporting and empowering aspiring paraathletes through community engagement, training opportunities, and resources tailored to their needs. Our mission is to create an inclusive platform that celebrates the spirit and achievements of paraathletes.We are not only inviting aspiring paraathletes to join us but also reaching out to potential investors, sponsors, and collaborators who share our vision. Together, we can make a significant impact and help athletes with disabilities reach their goals.To learn more about how you can support our mission, visit our website at www.paradoksas.team, or connect with us on Instagram @team.paradoksas and Facebook @paradoksas.team.#Paraathletes #Inclusion #SportsForAll #SupportParadoksas #Collaboration Show less