Crystal Xie

Experience

• 

  Lucent Technologies

  Jul 2000 - Jul 2017

  Technical Manager

  • Management of different products and network elements (5ESS, CDMA Mobility Manager/OMP/PS/PSG/MMSI, WMS, 3GMSC, Plexus/COM, etc.) on SW development (Call processing and OA&M), testing (DT/FT, System Testing, Bring-up and Green Field Installation, System Integration, Capacity and Performance, NLT, SAT, automation, etc.), Project management (PjM, MRRB, ), LEOM (Capex forecast, Lab planning/setup), Customer activities (Inter-Vender Operability Testing, Customer Demo, FOA support), etc., and drive team excellent throughput.• Management of global team members (Direct report manager of US team member to support Sprint NLT customer interface, E-2-E project feature owner to manage global team members in US, India, Poland, China –BJ/NJ/QD.)• In charge of outsource company for vendor selection, team interview, resource planning, project management, payment, etc.• Lead and drive team for continuously cost reduction and efficiency improvement, define/refine the process to be more streamlined and effective.• Sufficient experiences on support globalization and provide effective management support. (e.g. Got job transfer from US, China other location NJC/BJ; Transfer FAs to China NJC team, IPRC, etc.) • Management of people performance, recruiting, new hire training, quality initiative/improve, Innovation, English Learning, Diversity, Department/Organizational celebration activities. Show less

• 

  Alcatel-Lucent

  Jul 2017 - now

  Technical Manager

  Working as tech manager under Nokia Software Common Software Foundation (CSF), to support various applications' migration to cloud-native platform. My team's responsibility is to:• Developing Kubernetes stack now NCM (Nokia Container Manager).• Developing tools to support entire CSF and NSW community used for DevOps chain.• Developing CCTF (CSF Common Test Framework) to consolidate all auto test framework into one and used across customers/products.My other Responsibility:• Team recruiting• Women leadership team lead• Labor Union female leader• Quality Manager Show less