Basem Altaweel

Experience

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  FBMI (Fatima Bint Mohamed Bin Zayed Initiative)

  Oct 2016 - Mar 2020

  Sales Manager

  * Identifies and generates leads through networking, cold-calling and marketing* Emphasises product features based on clients’ needs and up-sell/cross-sell IT productsservices* Networking with existing clients to provide upsell and cross-sell opportunities* Manages the sales cycle from inception to execution* Coordinates and leads service review meetings to ensure client satisfaction and sales are being met* Working to end exceeding challenging monthly targets* Negotiated payments plans with clients to close sales and increase profit margins* Cold calling potential clients, building relationship and generate sales appointments* Communicated with a large scale of suppliers in the U.A.E* Handled the clients complaints relating to mis-selling and find a way or solution tocompensation them to keep them happy all the time* Held presentations to educate clients on new products and generate sales appointments Show less

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  Al-Futtaim

  Mar 2020 - Nov 2021

  Sales Executive

  * Maximised new business sales opportunities whilst retaining clients of lapsed policies* Excellent communication and customer service skills to ensure that clients feel comfortable and are able to make an informed purchase.* Demonstrating vehicle functionality and explaining options, accompanying prospective clients on test drives, and explaining about the car features and the costs associated with purchase.* Extensive knowledge of vehicles details and their competitors, including the different options and packages, that allows to answer a wide range of questions from clients.* Negotiating skills that allow me to find the right deal that meets the needs of both clients and dealership.* Follow up on inquiries via email, internet forms, and phone calls to ensure customers have all the information they need in order to make an informed purchase.* Educate clients on the vehicles features, options, and packages on a range of make and model of vehicles to assist them in making a purchase that fits their needs and budget. Show less

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  Emirates Motor Company

  Nov 2021 - now

  Sales Consultant

  Mercedes-Benz Abu Dhabi