Kevin Walsh

Experience

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  Tymshare, Inc.

  Apr 1979 - Mar 1982

  Senior Sales Representative

  Sold remote computer services to major enterprises in a given geographical territory: Southwestern CT and White Plains, NY. Major customers included Pepsi, Norcliff Thayer, Savin, American Can (Primerica). Sold decision support services; prior to their broadscale availability on personal computers. "Treasure Island" Sales Contest Champion - to Barbados, 1981.

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  Sacred Heart University

  Sept 1979 - May 2002

  Adjunct Associate Professor

  University-level Classroom Instruction in the Marketing Curriculum: Titles include: Principles of Marketing, Marketing Research, Marketing Management, Sports Marketing, Sports Communications, Principles of Salesmanship (own design), Principles of Retailing and Merchandising. Also Taught at Pace University, New York (Marketing Management) and the University of Scranton, PA (Business Statistics).Some MBA courses, but mainly at the late-undergraduate target level; specializing in real-business-world mix, observation exercises and especially relevant guest-lecturer program. Show less

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  Gartner

  Mar 1982 - Jun 1986

  Senior Account Executive

  Pioneering sales position ('another era'; when the nascent company was known as "Gartner Group", with Gideon I. Gartner and David L. R. Stein at the helm): Territory extending from Denver west to Honolulu; north to Seattle; south to Phoenix. Called on and closed CIO's (Users) and Senior Management from High-Technology (Vendors) for strategic IT research services. Based out of Stamford, CT at the time...travelled 60% of the time - despite a young family. (Repeat: 'another era').

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  Prudential Financial

  Jul 1991 - Oct 1998

  Vice President, Global Services

  Sold and delivered integrated tactical and cultural Global Services to a corporate audience. Multiple, consecutive Chairman's Circles.

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  WC Sports, LLC

  Oct 1999 - Nov 2000

  Business Manager

  Business Development for the Northern League (MLB unaffiliated) entry The Waterbury Spirit Baseball Club. Independent Northern League club in East Division (now known as Can-Am League).

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  Sprint

  Feb 2002 - Jun 2008

  Senior Account Services Representative

  From the "NEXTEL" side of the massive Merger ... Saved Customers (from Corporate to Individual)...Many...Large and Small. #1 Quantitatively: Nationally 2004, 2005 and 2006 - consecutive President's Councils; seated with Chairman 2006. #1 Qualitatively: 'Global Service Award' 2007. Contributor to recruitment collaterals: video & audio. Legendary, seminal resource; called upon by CEO and CSO to handle custom enterprise Saves - on Saturdays.

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  NTT

  Jun 2008 - now

  Service Delivery Manager

  Award Winner: NTT 2021 "Raise Your Voice" Contest; Customer-Focused/Americas Hemisphere

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  NTT Ltd.

  Jun 2008 - now

  Onsite, outsourced management position at Customer site in Trumbull, CT. Manage the American Systems Operations Division (North America, Europe, Caribbean) Data Center for Mizuho Bank, Ltd. - and Mizuho Trust Bank; large, global enterprise Customer of NTT Com and NTT Americas. Keiretsu driven to kaizen performance. Relationship management between and among the Customer and the Landlord/Facility - managed remotely from Northern Virginia, USA.

  • Service Delivery Director

    Jul 2008 - now

  • Invaluable Onsite Resource

    Jul 2008 - now

  • Solutions Architect (TAM) - NTT Americas

    Jun 2008 - Sept 2013
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  NTT Global Data Centers

  Jul 2008 - now

  Senior Service Delivery Manager

  Awarded NTT High Five commendation; 2019. Now SIAM and ITILv3 Certified; Continuation of SDM duties/Solutions Architect immediately below...Our Customer, Mizuho Bank + Mizuho Trust Bank + Mizuho Securities, has renewed current contract for TEN additional years; with provisional language for even more...Named Service Delivery organization "Resource of the Year" for 2017.