Nikolay Ivasenko

Experience

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  LogyCom

  Nov 2008 - Apr 2011

  Service-engineer

  • Deep HW/SW testing and advanced repair PC/Mac• Repair printers/scanners• Producing monthly progress reports• Producing the Acts of the technical condition• Network Design & Installation• CCTV (DVR/NVR) installations & maintenance• Installation and configuration OS ( Windows; Linux; Mac OS)

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  Mariner Motor Lodge

  May 2009 - Sept 2009

  Maintenance Specialist
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  BTS Fleet

  Apr 2011 - Feb 2014

  • Coordinating the Fleet Manager 300/3306/3316 Communicators & Mobileye installation process, maintenance, calibrating etc.• Cooperation with customers through Zendesk• Design and support database in FM Pro 9 • Programming the vehicle on board driving monitors for installation• Producing weekly and monthly driving error reports• Cooperation with head office in London• Working with the Helpdesk to reply customer requests• Consulting and full technical support in fleet managementSupervise and train technicians for installation of IVMS (In-Vehicle Monitoring System), Fatigue & distraction detection systems (Guardian).• Commissioning and post-installation QA/QC of all vehicle telematics systems.• Managing the RMA process• Vehicle accident investigations. Show less

  • Help Desk

    Nov 2012 - Feb 2014

  • Database Administrator

    Apr 2011 - Nov 2012
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  InBet Games

  Feb 2014 - Jan 2018

  • Development of the IT structure in the company.• Opening of new points of acceptance of payments of bookmakers throughout the country.• Analytics rates• Introduction of new IT-technologies into work• Monthly reportsMajor achievement:Around-the-clock technical support was created in the company, more than 300 points throughout Kazakhstan.I have developed and introduced a special system of bonuses to motivate employees, which in turn brought a sufficient increase in the company's profits. Show less

  • Chief Information Officer

    Mar 2015 - Jan 2018

  • Lead Database Administrator

    Feb 2014 - Mar 2015
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  SK-PiT.kz

  Oct 2017 - Mar 2020

  Acting Chief Executive Officer

  Fitness bars, wholesale and retail of sports nutrition and sports equipment. Online store.The company was created from scratch. Elaboration to the smallest detail: starting from the logo and uniform of the employees, the development of the interior of the offline points, up to the layout of the online store, and the linking to CMS + ERP + ITIL.

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  CASH Services

  Jan 2018 - Jul 2019

  Chief Technology Officer

  • Management of the technical department• Control of the technical service department of the restaurant and karaoke room (including VIP rooms).• Elaboration and participation in the life cycles of each project from concept to completion, with a focus on technical reliability and resource efficiency.• Analytics of user requirements and service usability indicators, to further improve customer satisfaction service.• Research and implementation of new technologies for all employees and management.• Work with technicians if the problem is more serious• Control of timely updating of software and databases of karaoke equipment.Major achievement:Launch of the technical part of a six-storey restaurant and hotel complex (Atyrau, KZ)It included the selection of the concept, development and procurement of equipment from the kitchen to the elevators, freight and passenger, with subsequent configuration and launch.Prototyping, purchase and installation of sound and lighting equipment for a large karaoke room (over 500m2), as well as full equipment for 8 VIP karaoke rooms.The ACS has been worked out by roles, taking into account working hours.Implemented IP CAM project with an area of ​​more than 3000m2 Show less