Nikolay Ivasenko

Nikolay Ivasenko

Service-engineer

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location of Nikolay IvasenkoSamara, Samara, Russia

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  • Timeline

  • About me

    CTO, CIO, Head of Dept

  • Education

    • Atyrau State University named after Kh. Dosmukhamedov

      2007 - 2011
      Bachelor's degree Language Interpretation and Translation 3.2
    • Санкт-Петербургский политехнический университет Петра Великого

      2013 - 2017
      Bachelor's degree Информационные системы и технологии 3.5
  • Experience

    • LogyCom

      Nov 2008 - Apr 2011
      Service-engineer

      • Deep HW/SW testing and advanced repair PC/Mac• Repair printers/scanners• Producing monthly progress reports• Producing the Acts of the technical condition• Network Design & Installation• CCTV (DVR/NVR) installations & maintenance• Installation and configuration OS ( Windows; Linux; Mac OS)

    • Mariner Motor Lodge

      May 2009 - Sept 2009
      Maintenance Specialist
    • BTS Fleet

      Apr 2011 - Feb 2014

      • Coordinating the Fleet Manager 300/3306/3316 Communicators & Mobileye installation process, maintenance, calibrating etc.• Cooperation with customers through Zendesk• Design and support database in FM Pro 9 • Programming the vehicle on board driving monitors for installation• Producing weekly and monthly driving error reports• Cooperation with head office in London• Working with the Helpdesk to reply customer requests• Consulting and full technical support in fleet managementSupervise and train technicians for installation of IVMS (In-Vehicle Monitoring System), Fatigue & distraction detection systems (Guardian).• Commissioning and post-installation QA/QC of all vehicle telematics systems.• Managing the RMA process• Vehicle accident investigations. Show less

      • Help Desk

        Nov 2012 - Feb 2014
      • Database Administrator

        Apr 2011 - Nov 2012
    • InBet Games

      Feb 2014 - Jan 2018

      • Development of the IT structure in the company.• Opening of new points of acceptance of payments of bookmakers throughout the country.• Analytics rates• Introduction of new IT-technologies into work• Monthly reportsMajor achievement:Around-the-clock technical support was created in the company, more than 300 points throughout Kazakhstan.I have developed and introduced a special system of bonuses to motivate employees, which in turn brought a sufficient increase in the company's profits. Show less

      • Chief Information Officer

        Mar 2015 - Jan 2018
      • Lead Database Administrator

        Feb 2014 - Mar 2015
    • SK-PiT.kz

      Oct 2017 - Mar 2020
      Acting Chief Executive Officer

      Fitness bars, wholesale and retail of sports nutrition and sports equipment. Online store.The company was created from scratch. Elaboration to the smallest detail: starting from the logo and uniform of the employees, the development of the interior of the offline points, up to the layout of the online store, and the linking to CMS + ERP + ITIL.

    • CASH Services

      Jan 2018 - Jul 2019
      Chief Technology Officer

      • Management of the technical department• Control of the technical service department of the restaurant and karaoke room (including VIP rooms).• Elaboration and participation in the life cycles of each project from concept to completion, with a focus on technical reliability and resource efficiency.• Analytics of user requirements and service usability indicators, to further improve customer satisfaction service.• Research and implementation of new technologies for all employees and management.• Work with technicians if the problem is more serious• Control of timely updating of software and databases of karaoke equipment.Major achievement:Launch of the technical part of a six-storey restaurant and hotel complex (Atyrau, KZ)It included the selection of the concept, development and procurement of equipment from the kitchen to the elevators, freight and passenger, with subsequent configuration and launch.Prototyping, purchase and installation of sound and lighting equipment for a large karaoke room (over 500m2), as well as full equipment for 8 VIP karaoke rooms.The ACS has been worked out by roles, taking into account working hours.Implemented IP CAM project with an area of ​​more than 3000m2 Show less

  • Licenses & Certifications

    • HTML&CSS

      Академия верстки
      Sept 2018
    • W&T USA 2009

      Work & Travel Info (wtusa.info)
      May 2009
    • Google IT Support Professional Certificate

      Coursera
      Jul 2019
      View certificate certificate
    • Verified International Academic Qualifications

      World Education Services
      Oct 2018
      View certificate certificate
    • Project Management Project

      Coursera
      Nov 2020
      View certificate certificate
    • Agile и Scrum в работе над проектами и продуктами (с отличием/with honors)

      Coursera
      Nov 2020
      View certificate certificate
    • HTML&CSS

      HTML Academy
      Aug 2017
    • Leading People and Teams

      Coursera
      Nov 2020
      View certificate certificate