Ernest Vannorsdell

Ernest Vannorsdell

Support Technician

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  • Timeline

  • About me

    Azure | Cybersecurity | Project Management

  • Education

    • University of Houston-Downtown

      2005 - 2015
      Bachelor of Business Administration - BBA COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES
  • Experience

    • JPMorgan Chase & Co.

      May 2007 - May 2008
      Support Technician
    • SavaSeniorCare Administrative Services LLC

      May 2008 - Nov 2012
      Desktop Support
    • McKesson

      Nov 2012 - Oct 2014
      Service Desk Coordinator
    • AIG

      Oct 2014 - Oct 2018
      Application Support Engineer

      Engineer tasked with support of Virtual desktop infrastructure including window system administration and security posture

    • Corporate Tax Incentives

      Oct 2018 - Jan 2024
      IT Manager / SysAdmin

      Team leader, Senior Systems Administrator and IT Project manager in charge of Cybersecurity, Networking, and Compliance.

    • Chevron Phillips Chemical Company

      Nov 2024 - now
      Desktop Support Team Lead

      Lead the onsite technical team to support plant operations personnel on a 1200 acres processing plant.

  • Licenses & Certifications

    • ISO 27001 Lead Implementer

      PECB
      Nov 2023
    • Certified Information Systems Security Professional (CISSP)

      ISC2
      Jun 2024
      View certificate certificate
    • VMware Certified Professional - Data Center Virtualization 2024 [v2]

      Broadcom
      Oct 2024
      View certificate certificate
    • Citrix eLearning - XenApp and XenDesktop Introduction

      Citrix
      May 2015
      View certificate certificate