John Bobik

Experience

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  Bobik Magic

  Jan 1974 - now

  Family entertainer

  If you are 6 or 106 Bobik Magic can provide clean fun-filled magical entertainment for your special event. The show comes completely self contained. All it needs is an audience that is ready for fun and magic.

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  GameStop

  Jan 1991 - Jan 1996

  Manager
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  StraTech

  Jan 2006 - Jan 2008

  Remedy Consultant
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  CSC

  Mar 2009 - Jul 2011

  Remedy System Lead

  • Provide support working remotely in a global leverage environment - multiple UNIX servers in server groups, running oracle db, Remedy 7.1, ITSM 7, Mid Tier SLM and RKM• Daily run and maintain of a Development, Test and Production system. • Facilitated daily team meetings.• Install, configure and test patches• Assistance and guidance of other team members• Designing and developing customer specific forms and workflow.• Troubleshooting server and application errors. • Work closely with BMC and different teams within CSC to expedited issues and problems.• Mentor and assist other team members. Show less

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  BMC Software

  Jul 2011 - Apr 2014

  Senior Consultant

  • Worked closely with customers and the BMC project teams to ensure that all aspects of each project were completed on time, on budget and to the customer requirements and satisfaction• Led customer facing workshops to educate on best practice and gather requirements for their individual needs for the system..• Installed, configured and integrated ITSM 8.1on large and small accounts that included the following.• Service Desk, Change Management, SLM, SRM, CMDB, Asset Management. Software License Management, Procurement module and Knowledge Management• Attained a BMC Certified professional for Service Desk and Change• Upgraded several large On Premise Remedy systems from 7.x to 8.1• Moved and upgraded customers from their internal On premise system to the Remedy on Demand cloud based systems• Expert in Delta Data Migration both technical knowledge and best practice.• Constructed supporting documentation for the customers based on the implementation steps and procedures. Show less

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  KSH Solutions, Inc.

  Jul 2014 - Jan 2018

  Senior Remedy Developer
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  ECS

  Jan 2018 - Apr 2019

  Senior Remedy Developer
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  22nd Century Technologies Inc.

  May 2019 - Jun 2019

  Title Senior Remedy Developer
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  UCS

  Jun 2019 - Jul 2020

  Senior Remedy Developer
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  Nationwide IT Services, Inc.

  Jul 2020 - Sept 2021

  Senior Remedy Developer
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  BMC Software

  Sept 2021 - Dec 2022

  Senior Platform Systems Admin
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  Buchanan Technologies

  Dec 2022 - now

  Senior ITSM Developer