Starsky Domínguez

Experience

• 

  Swissport Dominicana S.A

  May 2004 - Aug 2005

  Technology Assistant

  I served as an assistant to the Technology Manager, most of my work was as HelpDesk support for the company's HQ and 4 other offices, computer repairs, software and printer configurations, email support and networking.

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  Datavimenca

  Oct 2005 - Dec 2007

  Sales / RTA Supervisor

  As a sales supervisor, I was in charge of working with about 15 to 20 sales rep, mostly new hires with no sales background or sales experience. I also assisted with training.As an RTA supervisor, I overlooked a group of about 6 employees that analyzed call volumes in several lines of business, in order to staff agents accordingly and control any abnormalities in call volumes.

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  NYC Department of Education

  Feb 2008 - Jun 2019

  School Computer Technology Specialist

  - Troubleshoot, maintain and organize over 700 devices which include laptops, iPads, interactive whiteboards, document cameras for a middle school.- Manage use of the computer labs.- Repair school equipments or request repairs for devices under contract.- School's Point of Contact for DOE technical support staff or outside vendors.- Maintain inventory and security of all computers and technology base material.- Discard out dated and out of warranty equipment.- Maintain website.- Create staff and student Google Accounts- Assist with professional development for staff and with student training Show less

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  Pasco County Schools

  Aug 2019 - Mar 2021

  Instructional Assistant
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  Charter Schools USA

  Mar 2021 - now

  Serve as an IT Support Specialist in maintaining & supporting system availability of critical and non-essential school systems. Supports IT needs of assigned regional schools as determined by the State IT team. And provide an exceptional customer support experience to school administration, teachers, parents, and students by following the team's support structure.

  • Regional IT Operations Manager

    Dec 2022 - now

  • Area IT Support Specialist

    Mar 2021 - now

  • Information Technology Specialist

    Mar 2021 - Dec 2022