Talk to sales Try for Free
Sierra Volynets

Sierra Volynets

Captioning Agent

Followers of Sierra Volynets357 followers
location of Sierra VolynetsHerriman, Utah, United States

Connect with Sierra Volynets to Send Message

Connect

Connect with Sierra Volynets to Send Message

Connect

  • Timeline

  • About me

    Customer Relations Manager| Member Coordinator- Black Inclusion Group | BA in Humanities

  • Education

    • Utah State University

      2011 - 2017
      Bachelor of Arts - BA Humanities- Liberal Arts

  • Experience

    • CaptionCall

      Jun 2012 - Jun 2021
      Captioning Agent

      Offer closed caption on phone calls for deaf or hard of hearing customers.

    • Progressive Leasing

      Jun 2021 - now

      Answers customer questions, resolves problems, and maintains customer satisfaction by providing problem-solving resources. Respond to inquiries from prospective, current and past customers. Helping achieve company inclusion goals, to foster a diverse inclusive workspace, providing support to group members. Assist in personal and professional development opportunities for members. Recovering funds from charged off customer accounts. Collections 30-60 days past due and preventing charge-off Collections on 1-30 days past due customer accounts.

      • Customer Relations Manager

        May 2024 - now

      • Member Coordinater-Black Inclusion Group

        Mar 2024 - now

      • Recovery Payment Specialist

        Jun 2022 - May 2024

      • Late stage CPA

        Nov 2021 - Jun 2022

      • Early stage CPA

        Jun 2021 - Nov 2021

  • Licenses & Certifications