Sjoerd Holtzer

Experience

• 

  Alcan Packaging Brabant

  Apr 2006 - Sept 2006

  Quality Control Specialist

  Responsible for independently maintaining the production quality in accordance with quality standards,verifying and halting the process if it does not meet the set requirements, quarantining product that doesnot meet the standards. Strong communication with production manager is required with regard to thedecision making process for quality, with reporting to management and colleagues.The quality of the product was controlled through a variety of physical and chemical testing.

• 

  AD Chemicals

  Nov 2006 - Mar 2007

  Production lab technician

  Involved in production control and maintenance of the on-site laboratory. The company produces variouscleaning and coating agents. Production control consisted mainly of inorganic chemistry.

• 

  SGS

  Oct 2007 - now

  Started with SGS as a customer service employee for the Benelux Solid Fuels Laboratory. In this role I was a tier one contact for all clients, processing analysis orders and providing customer support.Since October 2009 I’ve held my current role as customer care coordinator energy minerals. I amresponsible for all international energy mineral shipments of our European key clients. Otherresponsibilities include global coverage of operational excellence of SGS customer centres for energyminerals. Show less

  • Energy Minerals Customer Care Supervisor & Project Manager

    Oct 2020 - now

  • Customer Care Coordinator Energy Minerals

    Oct 2007 - Oct 2020