Allison Senter

Experience

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  Maui Jim

  May 2010 - Aug 2012

  Customer Care

  Handled a variety of questions and concerns by answering customer service phone callsPlaced orders for customers over the phoneNegotiated repair pricing with clientsRepaired sunglasses

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  Loras College

  Aug 2011 - May 2014

  Resident Advisor

  At Loras College, Resident Advisors (RA), are trained peer leaders who supervise those living in the residence halls or campus housing facilities. I had many roles and responsibilities in this position including:building a residential community through programming, acting as a para-counselor for students, being a familiar first resource for students with academic or institutional questions, and enforcing residence policies.

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  RSM US LLP

  May 2013 - May 2014

  Business and IT Consulting Intern

  Resolved basic user IT issues remotelyAssisted in deploying patchesDispatched tickets to consultants

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  Bradley University

  Jul 2014 - May 2015

  Graduate Assistant

  Conducted sales role plays with undergraduate students to help them learn the selling processGraded papers for a variety of business classes Supervised testingAnd conducted research on various marketing topics

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  Caterpillar Inc.

  Sept 2014 - Dec 2014

  College Student Marketing Practicum

  Created a standard diagnostic form for CAT dealer network to useDeveloped marketing content for the release of CAT InspectWorked with advertising company Simantel to develop ad campaigns for CAT EMSolutions

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  IBM

  Jul 2015 - now

  IBM's Application Modernization and Integration portfolio helps customers modernize and connect their applications, data, and devices regardless of where they reside. In today's day in age, it is rare to find a company using just one cloud environment. With IBM's AM&I solutions, customers are able to get more out of the data they own; gain contextual understanding of their customers; quickly build, test, deploy and integrate new applications; and connect through new channels with their customers. Products in this portfolio include: API Connect, App Connect, Datapower Gateway, MQ, Event Streams, Aspera, Websphere, Liberty, UrbanCode, Rational, Blockchain, Tivoli, OpenShift, Netcool and more. Show less IBM's Digital Business Automation (DBA) portfolio is all about improving the effectiveness and efficiency of the workforce. One objective of these products is to free employees from focusing on mundane, highly repetitive, tasks so that they can prioritize on more thought intensive work. Another goal is to give employees access to the right content, when they need it, and where they need it, to enable them to make better decisions. Products in the DBA portfolio include: Blueworks Live, Datacap, FileNet, Content Manager OnDemand, Workflow, Robotic Process Automation, and more. Show less

  • Automation Sales Manager

    Oct 2022 - now

  • Hybrid Cloud Solution Specialist

    Jan 2019 - Sept 2022

  • Inside Sales- Hybrid Cloud Solution Specialist

    Apr 2016 - Dec 2018

  • Brand Specialist- Summit Trainee

    Jul 2015 - Mar 2016