Nermeen Abdelsalam

Experience

• 

  IBM

  Dec 2006 - Oct 2009

  Quality Control Engineer

  • Review the requirements, prototypes, graphic designs, and wireframes• Estimating the required effort to apply all types of testing• Creating test plans and test cases, peer review test cases of other team members• Applying all types of functional testing, performance testing, bidi testing, and translation testing• Defect reporting and communication management • Issue handling and team support• Comprehensive and descriptive status reporting • Handling peer and development reviews• FVT, SVT, TVT, SIT, Regression and/or Ad-hoc TestingSample of Projects worked on:1. ERTU – Egyptian Radio and Television Union2. IBM workplace forms Designer and Viewer3. AS400 iSeries4. IRPT IBM internal tool5. CCSP Corporate Client Support Portal Show less

• 

  OMS

  Oct 2009 - Sept 2016

  • Define testing strategy to be employed for different projects• Ensure measures of high quality projects are taken within testing process and procedures within the team• Develop and maintain standards for quality control processes, driving efforts to bring OMS products into conformance with industry standards and certification• Evaluate, maintain and improve testing roles and responsibilities within the project development life-cycle• Manage team compliance with existing measures for reporting and testing efforts• Ensure workload distribution and optimal utilization within operations• Assess and advise on the practicality of testing process alternatives• Provide advice and guidance as needed to the testing team on different projects• Participate in the technical development training of OMS of testing methodologies and tools• Evaluate and implement training programs and development needs of the team• Work with quality assurance on processes development, maintenance and monitoring• Work on a hiring plan to adapt with the team growth to achieve the business objectives• Identify and resolve issues and conflicts within the project team• Managing the communication between Clients and Support team for projects under Support and Warranty period• Managing the support team allocation • Develop and deliver periodical status and progress reports to clients• Maintain High Customer Satisfaction• Participating in HP presales activities from demos, POCs, presentations, and client meetings• Writing proposals and estimating the HP ADM projects• Configuring & Customizing HP Quality Center and ALM, Upgrading from old QC versions to ALM• Improving the Application Lifecycle Management for IT departments and setting up their processes • Applying the performance testing using load runner• Providing the needed training to clients• Adopting and orienting the team members to enable them working with HP ADM solutions Show less • Review testing activities within projects (i.e. Requirements Document, Test Plan, Test Cases … etc.) • Create test plans and provide estimates• Review project plans using Microsoft Project and updating it• Follow up on the testing activities progress within projects to assure delivering on time with the expected quality threshold• Conduct demos and UAT with the strategic clients• Ensure the QC Team follows OMS SW Testing processes and guideline in planning and executing for the testing activities• Coach the team members on testing process, methodologies, testing tools … etc.• Installing, Configuring, Customizing HP Quality Center and ALM• Upgrading from old QC versions to ALM• Improving the Application Lifecycle Management for IT departments and setting up their processes • Applying the performance testing using load runner• Providing the needed training to clients• Adopting and orienting the team members to enable them working with HP ADM solutionsSample of Projects worked on:1. CBE – Central Bank of Egypt “CBE Official website” – Egypt2. CDA – Community Development Authority “CDA Intranet website” – Dubai3. DMA – Department of Municipality Affairs “PMIS Solution” – Abu Dhabi4. DMA – Department of Municipality Affairs “Integrating PMIS with Department of Finance” – Abu Dhabi5. EAO – Egyptian Ambulance Organization “Correspondence Management System” – Egypt6. Fatwa - Department of Legal Advice & Legislation “Legal Advice and legislation Workflow Automation” – Kuwait7. PMO – Prime Minister Office “Future Falcons” – Dubai8. PMO – Prime Minister Office “Theme Builder” – Dubai9. PMO – Prime Minister Office “Correspondence Management System” – Dubai10. Lagos “Community Based Health Insurance” - Nigeria11. Lagos “HMIS”– Nigeria12. ADIB – Abu Dhabi Investment Bank “HP ALM, LR, & QTP” – Egypt13. Bank Audi “HP Load Runner & Diagnostics” – Lebanon14. Etisalat “HP QC Upgrade” - Egypt15. CIB – Commercial International Bank “HP QTP” – Egypt Show less • Conducting the required reviews on requirements, prototypes, wireframes, and graphic designs• Creating test plans and estimating the testing effort• Designing and executing the test cases • Applying functional, integration, adhoc, and performance testing• Reporting the bugs and handling communication with developments• Status reporting for the quality of software and expectations to meet deadlines with the expected quality• Creating the user acceptance testing scenarios and handling client’s issues verificationSample of Projects worked on:1. ALJ co. Hoshin – Saudi Arabia2. Spinneys “BI Dashboards” – Lebanon3. Giza Intranet Systems4. PMO – Prime Minister Office “Adaa’” – Dubai5. Vodafone “Es2alny” – Egypt6. SAPESCO “Intranet and Internet websites” – Egypt7. MSAD - Ministry of State Administrative Development “System Internal Automations and Workflows” – Egypt8. SMG - Stanford Marine Group “SMG Websites” – UAE9. Alborg Laboratories - Alborg Internet portal - Egypt10. IRENA - International Renewal Energy Agency “IRENA Websites” – Dubai Show less

  • Quality Control Lead

    Jan 2015 - Sept 2016

  • Quality Control Consultant

    Jan 2012 - Sept 2016

  • Senior Quality Control Engineer

    Oct 2009 - Jan 2012
• 

  Vodafone

  Sept 2016 - Mar 2020

  Testing Senior Team Lead - TSSE
• 

  Dell Technologies

  Mar 2020 - Jan 2022

  Engineering Manager

  Technical manager responsible about building and managing the Live Optics enterprise software engineering team based in Cairo. Live Optics has a distributed software development team, with groups in various locations in the United States, Ireland and India.Responsibilities includes Day to day management of the Live Optics Cairo team, Ingest design requirements from the Live Optics leadership and disseminate tasks to team members, Coordination with the Live Optics leadership to provide software release schedules, Oversee software release management for the Cairo team, Regular communication with Live Optics leadership on progress, milestone achievement, and delays, Encouraging and inspiring team members to excel both individually and as a cohesive group. Show less

• 

  Yoco

  Jan 2022 - Nov 2023

  Senior Engineering Manager
• 

  Edenred UAE

  Nov 2023 - now

  Engineering Manager