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Conor Black

Conor Black

Customer Service advisor

Followers of Conor Black431 followers
location of Conor BlackDublin, County Dublin, Ireland

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  • Timeline

  • About me

    Executive Officer (Project Support Officer)

  • Education

    • Institute of Public Administration, IPA

      2018 - 2019
      Diploma Civil Service and State Agency Studies 2:1

    • Institute of Public Administration, IPA

      2017 - 2018
      Certificate Civil Service and State Agency Studies 1st

    • SureSkills

      2013 - 2013
      Diploma Digital Marketing & Social Media Distinction

      Course done in conjunction with Sureskills and Dept of Social Protection, 8 day course on the ins and outs of social media, google analytics and mobile marketing and how to use that knowledge in a business sense

    • Dunboyne College of Further Education

      2007 - 2008
      Pre Arts Diploma Cultural and Heritage studies Distinction

      An add-on to Leaving Cert to get into an Arts degree, studied a wide range of subjects including local history, Archaeology, Folklore and European Studies.

    • Ashbourne Community School

      2001 - 2007
      Leaving Certificate

      Completed both my Junior Certificate and Leaving Certificate as well as the Transition year program, which I got involved in organising a charity gig for Bothar Ireland where we raised 2800€. I also got best all round student award for the subject CSPE.

    • Maynooth University

      2008 - 2011
      Bachelor of Arts (B.A.) Geography and Sociology 2.2

      Activities and Societies: Labour, Amnesty International, LGBT Studied double honours degree in Geography and Sociology, with a wide range of modules taken. Majority of the modules were related to politics and social issues. I have also completed two dissertations one in Sociology on creating a citizen assembly out of the Seanad, and one in Geography on voting Demographics in the Meath East general election in 2007.

  • Experience

    • Argos

      Oct 2007 - Oct 2011
      Customer Service advisor

      Dealing with customer's queries and purchases Kiosk buddy, helping customers put through transactions through the automated credit card machines.Making sure that the shop floor is kept tidy and everything is in order.I was also the weekend talk-back rep, which leaves me in charge with bringing to the attention of management any queries that the staff (weekend mainly) may have.

    • Randstad

      Nov 2011 - Feb 2012
      Administrative Temp

      I worked with two separate Government departments, with the Dept of Justice in the NSW Supreme Court and with the Dept.of Health in St.Leonards Hospital. In both positions I was largely working with file sorting and inputting data and loose information. Also I delivered case files and medical records to the relevant departments.

    • BCC Accountants & Registered Auditors

      Jun 2013 - Dec 2013
      Administrator

      Worked as a company secretary, which basically meant I filed all of the documents needed with CRO as well as the administration such as changing articles of association, shares and Annual return dates.In addition I also looked after the Secretarial budget and invoices, through credit control every week and bank reconciling at the start of every month. I also looked after the lodgements for the the firm, lodging with the bank and then allocating the relevant lodgements with the clients on the database. Show less

    • Department of Foreign Affairs and Trade, Ireland

      Mar 2014 - Sept 2014
      Temporary Clerical Officer

      Worked in the customer care in Passport Service, where daily I would deal with applicants issues with their application. I also worked as a passport application checker, where I checked passport applications to make sure the applications were accurate and correct.

    • Oireachtas

      Sept 2014 - Feb 2015
      Internship to T.D

      Researched voting attitudes among voters in a constituency in comparison to voter turnout through the years.Also researched arguments against the upcoming referendum on Marriage Equality and researched the appropriate responses.Dealt with constituent queries.

    • Department of Foreign Affairs, Ireland

      Feb 2015 - Feb 2023

      Executive Officer, United Nations Security Council Task Team United Nations Policy Clerical Officer in the Tánaiste and Minister of Foreign Affairs and Trade office Clerical officer in Passport Service .

      • Executive Officer

        Jun 2020 - Feb 2023

      • Executive Officer

        Jan 2019 - Jun 2020

      • Clerical Officer

        Apr 2018 - Jan 2019

      • Clerical Officer

        Nov 2015 - Mar 2018

      • Temporary Clerical Officer

        Feb 2015 - Oct 2015

  • Licenses & Certifications

    • PHECC Community First Responder (CPR & AED Trained)

      Pre-hospital Emergency Care Council

  • Volunteer Experience

    • Committee Memeber

      Issued by Ashbourne Youth Cafe on Aug 2013
      Ashbourne Youth CafeAssociated with Conor Black