Suparna Kargupta

Experience

• 

  Hewlett-Packard Global Soft Pvt. Ltd

  Aug 2012 - Feb 2016

  Capacity and Performance Analyst.

  Roles and Responsibilities:• Establishing and managing the Enterprise Technology Capacity management.• Evaluating performance of server platforms and generating reports.• Component Level Capacity management and handles the most critical factors.• Modelling Capacity and forecasts using systems and business metrics.• Performing second level problem determination using monitoring and data collection tools.• Analyzing performance data identifying exceptions and recommending alternative resolutions.• Producing ad hoc resource usage reports and analysis.• Working closely with application team and Tools team.• Identify areas of improvement and concerns and provide action plans.• Maintain documentations for problem identification, definitions and solving procedures.• Provide optimal business solutions to achieve operational and financial goals. Show less

• 

  IBM

  Mar 2016 - Oct 2017

  Capacity and Performance Manager

  • Establishing and managing the Enterprise Technology Capacity management.• Evaluating performance of server platforms, applications and generating reports.• Component Level Capacity management and handles the most critical factors.• Generating the trend analysis report on Disk Drive, CPU usage, Available memory, Processor Queue usage and Availability of the servers.• Modelling Capacity and forecasts using systems and business metrics.• Performing second level problem determination using monitoring and data collection tools.• Analysing performance data identifying exceptions and recommending alternative resolutions.• Producing ad hoc resource usage reports and analysis.• Working closely with application team and Tools team.• Ensure that existing capacity is used in an optimum manner• Identify areas of improvement and concerns and provide action plans.• Identifying and understanding the applications, their work patterns and peaks, and their use of hardware resources.• Maintain documentations for problem identification, definitions and solving procedures.• Participate in meetings with cross-functional team members to support business initiatives and adjust capacity projects accordingly.• Respond to any special performance report requests by Clients or technical Teams regarding performance of the servers.• Capacity Management Processes: Ensure that all processes within Capacity Management are documented to an appropriate level of detail, and that the processes supports an efficient capacity management. Show less

• 

  Lowe's Companies, Inc.

  Oct 2017 - Feb 2022

  • Scrum master for multiple teams. Mainly focusing on Email, marketing, mobile apps, Power BI reports, Adobe analytics and building applications for Lowes stores. • Be part of the release management call for project discussions.• Get the required information on important project timelines and the project architecture.• Coaching the team on Agile/Scrum principles and processes.• Facilitate a good and respectful Scrum environment, conditioning and empowering the team to be self-managed• Facilitate Daily scrum, track & remove impediments for the scrum/dev team.• Have sessions with Scrum team & product Owner to build & prioritize backlog.• For few projects work with shared/operations resources & product owner to get the task completed.• Communicate with different application owners in case of any impediments for the dev team.• Coordinate & work with multiple teams and business stakeholders for project planning & execution.• Keep updates from retrospective meetings handy for next sprint planning.• Help dev team in tracking the velocity graph for Scrum meetings. Show less

  • Scrum Master

    Feb 2018 - Feb 2022

  • Senior Software Analyst

    Oct 2017 - Jan 2018
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  Accenture

  Mar 2022 - now

  Project Manager Scrum Master