Alicia Brown

Experience

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  Malco Theatres, Inc.

  Aug 2016 - Oct 2017

  Cashier

  In my role as a Cashier at Malco Theatres, I was all about making sure guests had a great movie-going experience. Whether it was selling tickets, handling concessions, or answering questions aboutshowtimes, I was there to help. I also managed cash and credit transactions, kept the concessionstand stocked, and worked with my team to ensure everything ran smoothly from the momentguests arrived until their movie started.

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  Cock Of The Walk Restaurant

  Feb 2018 - Jan 2019

  Hostess

  As a Hostess at Cock of the Walk, I was the first point of contact for guests, responsible for creatinga welcoming and enjoyable dining experience. My duties ranged from greeting guests and managingreservations to coordinating seating and ensuring minimal wait times. I worked closely with thekitchen and waitstaff to keep service flowing smoothly and handled special requests with care. Myrole also involved keeping the front-of-house area clean and organized, making sure every guest feltcomfortable and well taken care of. Show less

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  The Jackson Zoo

  Jan 2019 - May 2020

  Zookeeper

  As a Zookeeper at Jackson Zoo, I was responsible for the daily care and well-being of a diverserange of animals. My role involved everything from feeding and cleaning to monitoring health andbehavior, and even conducting enrichment activities to promote natural behaviors. I also had thechance to educate visitors about the animals, delivering informative talks and guiding tours. It was afulfilling role that allowed me to combine my love for animals with my passion for education andconservation. Show less

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  Banfield Pet Hospital

  May 2020 - Dec 2022

  Veterinary Assistant

  At Banfield Pet Hospital, I had the unique opportunity to combine my passion for animal care withmy skills in customer service. As a Veterinary Assistant, I was involved in medication managementand supporting veterinary staff during exams and procedures. As a Receptionist, I was the friendlyface at the front desk, handling appointments, phone inquiries, and payments. This role allowed meto develop strong organizational skills and gain a deep understanding of both the clinical andadministrative aspects of veterinary care. This role inspired me to pursue a career in pharmaceutical and medical care. Show less

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  Envoy Air

  Dec 2022 - Aug 2023

  Ramp Agent

  During my time as a Ramp Agent at Envoy Air, I was deeply involved in the ground operations thatare essential for the safe and efficient handling of aircraft. From managing luggage and cargo tooperating equipment and performing safety inspections, I played a key role in ensuring that alloperations adhered to strict safety guidelines. Clear communication and teamwork were essential incoordinating aircraft movements and ensuring that flights departed on time. Transferred to American Airlines Show less

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  American Airlines

  Aug 2023 - Dec 2023

  Ramp Agent

  Working as a Ramp Agent at American Airlines, I was responsible for the safe and efficient handlingof aircraft on the ground. My duties included everything from loading and unloading luggage tooperating ground service equipment. Safety was always my top priority, as I worked closely withflight crews and ground control to ensure everything ran smoothly and on time.

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  Amazon

  Dec 2023 - Mar 2024

  DSP Driver

  As an Amazon DSP Driver, I was on the frontline, ensuring that customers received their packagessafely and on time. My day involved loading the delivery vehicle, planning the most efficient routes,and navigating through various challenges to meet delivery schedules. I took pride in deliveringexcellent customer service, resolving any issues that arose, and ensuring each package found its wayto the right doorstep. The role taught me a lot about working independently, managing timeeffectively, and staying focused on safety. Show less

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  Envoy Air

  Jun 2024 - now

  Ramp Agent

  In my current role as a Cross Utilized Agent at Envoy Air, I handle a variety of tasks that are crucialto the smooth running of airport operations. From assisting passengers with check-in and boardingto managing baggage and ramp operations, I ensure that everything runs like clockwork. Whetherit’s marshaling aircraft, loading cargo, or conducting safety inspections, I’m at the heart of ensuringflights depart on time and passengers have a pleasant experience.