Syed Shujat Hussain

Experience

• 

  IBM

  Jul 2011 - Aug 2011

  Student Intern

  Assisted with various network setup duties and helped set up various routers, switches and workstations to the networks. Observed and expanded knowledge of different types of systems, such as the z9 and z10 mainframes and learned their functions and uses from IBM employees.

• 

  University of Maryland Baltimore County

  Jun 2012 - Dec 2014

  Technology Support Specialist

  Assist faculty, staff, and students with computer related issues. Assist the network team to help diagnose internet connectivity issues. Expand background knowledge in Windows, Mac, and email implementations and reconfigurations. Perform basic repairs on user machines and perform assistance with software such as SAS, MATLAB and SPSS.

• 

  Buchanan & Edwards, Inc.

  Mar 2014 - Feb 2020

  Maintain SharePoint server farms within the department and ensure day-to-day functionality of servers. Assisted in patching, maintaining and ensuring uptime on SharePoint servers. Assisted in troubleshooting end user issues with SharePoint and worked to resolve those issues in a timely manner. Assisted in migration of SharePoint 2010 on premises sites to Office 365 and SharePoint Online. Troubleshoot and resolve issues of end users that arise from migrations to SharePoint Online Assist customers with Microsoft SharePoint related issues and help troubleshoot and resolve various issues within SharePoint. Help set up new SharePoint websites and configured settings of website to fit customer’s needs. Assist SharePoint engineers in keeping in contact with customers to help resolve the customer’s issues in a timely manner. Gained knowledge on backend SharePoint features and how they function.

  • Sharepoint Systems Engineer

    Oct 2016 - Feb 2020

  • Sharepoint Administrator

    Mar 2014 - Sept 2016
• 

  U.S. Department of State

  Feb 2020 - Jun 2024

  Information Technology Specialist
• 

  Booz Allen Hamilton

  Jun 2024 - now

  Senior Consultant