
Sam Sewell

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About me
Customer Success Advocate @ Lumen Technologies | User Adoption, Product Adoption
Education

University of West Florida
1999 - 2004Bachelor of Business Administration Business Administration and Management, General
Kaplan University-Davenport Campus
2010 - 2011Master of Public Health (M.P.H.) Health/Health Care Administration/Management
Experience

Hertz
Aug 2004 - Apr 2008Branch Manager
Aug 2007 - Apr 2008Assistant Manager
Jun 2006 - Aug 2007Branch Manager
Aug 2004 - Jun 2006

AT&T
May 2008 - Oct 2009Store Manager
Wireless Advocates
Feb 2011 - Sept 2012Sales.webp)
Diamond Wireless (A Wireless)
Aug 2013 - Oct 2014Store Manager
A Wireless - Verizon Authorized Retailer
Oct 2014 - Jun 2016Store Manager
Sprint
Jul 2016 - Mar 2020Retail Store Manager
Nov 2018 - Mar 2020Business Account Executive
Jan 2018 - Nov 2018Assistant Manager
Jul 2016 - Dec 2017

Lumen Technologies
May 2020 - Apr 2022Customer Success Advocate II
Nov 2021 - Apr 2022Customer Success Advocate
Dec 2020 - Nov 2021Account Manager II
May 2020 - Dec 2020

Lumen Technologies
Jul 2023 - Jan 2025Customer Success Consultant
Lumen Technologies
Mar 2025 - nowCustomer Success Advocate Senior
Licenses & Certifications
- View certificate

Customer Success Academy - Advanced
McKinsey & CompanyJan 2022
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