Shubham Gupta

Experience

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  Aptean

  Jul 2020 - Dec 2022

  Software Engineer

  - Successfully integrated Aptean Pay with Aptean's M2M solution, leveraging GraphQL for efficient data querying and secure payment processing, driving a 30% increase in transaction volume.- Developed 15+ RESTful APIs for the Aptean Smart Hub application, resulting in a 25% improvement in performance and reduced user interaction response times.- Collaborated with senior engineers to debug issues, identify root causes, and deploy targeted fixes, improving system reliability and reducing technical debt by 40%.- Delivered 10+ full-stack features, adhering to SOLID principles and best practices, while ensuring timely releases within Agile/Scrum frameworks. Show less

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  Wingmans

  Aug 2024 - now

  Front of House

  - Served 100+ customers daily, resolving issues and ensuring 90%+ satisfaction rating.- Ensured 100% health and safety compliance by monitoring 100+ food and beverage orders daily.- Collaborated with a 20-member team in a fast-paced environment to reduce order delays, improving service efficiency for 300+ customers daily.

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  Outlier

  Nov 2024 - now

  AI Trainer

  - Crafting and answering programming-related questions to improve AI model understanding- Evaluating and ranking AI-generated code to enhance model accuracy- Providing feedback on AI responses to refine generative capabilities