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Ahmed Faridy

Ahmed Faridy

Associate Manager, Helpdesk

Followers of Ahmed Faridy1000 followers
location of Ahmed FaridyOrlando, Florida, United States

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  • Timeline

  • About me

    Experienced Technology Leader

  • Education

    • DeVry Institute of Technology

      1995 - 1998
      Bachelors Telecommunications Management

  • Experience

    • Bristol-Myers Squibb

      Jan 1998 - Jan 2001
      Associate Manager, Helpdesk

    • Qwest

      Sept 2001 - Sept 2002
      Help Desk Manager

    • IBM Global Process Services

      Sept 2002 - Sept 2004
      Technical Specialist

    • Nemours

      Jan 2004 - Jan 2008
      Manager, Service Desk

    • The Walt Disney Company

      Aug 2008 - Mar 2024

      • Director, Enterprise Governance

        Dec 2019 - Mar 2024

      • Senior Manager, Information Security Governance and Risk Management

        Jun 2018 - Dec 2019

      • Senior Manager, Information Security Architecture

        Feb 2017 - Jun 2018

      • Senior Manager, Information Security Governance

        Apr 2014 - Feb 2017

      • Senior Manager, Security and Compliance

        Apr 2011 - Apr 2014

      • IT Manager

        Aug 2008 - Apr 2011

    • ServiceNow

      Mar 2024 - now
      Senior Director, Digital Technology ITSM Operations

  • Licenses & Certifications

    • Certified Information Security Auditor

      ISACA

    • Certified Information Systems Security Professional (CISSP)

      (ISC)²

    • GIAC Certified Incident Handler

      GIAC

    • Manager's Certificate in IT Service Management (ITIL V2)

      Office of Government Commerce

    • ITIL Expert in IT Service Management (ITIL V3)

      Office of Government Commerce

    • Helpdesk Manager Certificate

      HDI

    • PCI Professional (PCIP)

      PCI Security Standards Council