Sheikh Mohd Syahar Bin Suhaimi

Experience

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  Manulife Asset Management

  May 2013 - Feb 2014

  Business Analyst

  • Work as a Business Analyst in Private Retirement Scheme (PRS) operation team.• Analyse every issues occurred in the system, and work with in-house developer to resolve the issues.• Analyse the business flow of the company and propose enhancement to the system.• Develop company’s portal and enhance company’s website hand in hand with in-house developer. • Conduct User Acceptance Test (UAT) to user by providing test plan for the user for every enhancement implemented on the system and for every issue that needs to be resolved.• Conduct post implementation testing to user after every enhancement and issues resolve in the system.• Document all the enhancement and issues that had been resolved in files and folders. Show less

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  Aeon Credit Service (M) Berhad

  Sept 2014 - Jun 2015

  Business Analyst

  • Determine operational objectives by studying business functions, gathering of information and evaluating output requirements and formats.• Analysing business requirements, constructing workflow charts and diagrams, studying system capabilities, and writing specifications such as GUI (Graphical User Interface) design and input and output device requirement. • Improve system by studying current practices and design modifications.• Recommend control by identifying problems and writing improved procedures.• Monitor project progress by tracking activity, resolving issues, publishing progress reports and recommending actions. Show less

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  ACASIA Communications Sdn Bhd

  Jan 2016 - Jun 2017

  Digital Service Excutive

  • Perform maintenance and development of ACASIA's overall digital service, specifically ASEAN Marketplace (aMP), an online marketplace focusing on business among ASEAN countries.• Involve in collaboration with external parties to improve ACASIA's digital service.• Conduct studies on the feasibility of integration exercise with other platform providers.• Involve in marketing of business profile via international exhibition, company’s websites & social media tools

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  CIMB BANK BERHAD

  Mar 2018 - Feb 2019

  Business Analyst

  • Compile monthly submission report for e-payment to Bank Negara Malaysia which consist of standing instructions via current and saving account report, intra-bank direct debit via current and saving account report, and interbank GIRO report which are compile using Advance Query Tools.• General Ledger reconciliation between Bank Data Warehouse which main source are from the application in CIMB bank with Group Finance Management System using Advance Query Tools. • Administrative task in facilitating user request to access Bank Data Warehouse system and Executive Information System. Show less

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  Tech Mahindra

  Jun 2019 - Jan 2020

  Project Management Officer

  Mastercard (Customer Implementation Support - Implementation Manager)• Provide service of Customer Implementation Service (CIS) to MasterCard Asia Pacific as a contingent worker. • Act as central point of contact for customers and/ or MasterCard customer representatives throughout processing implementation project end-to-end execution.• Participate and lead cross functional initiatives.• Act as processing implementation advisor, to customers’ processing support staff.• Define, create, maintain and document standard and non-standard key customer processing implementation processes. Show less

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  Tech Mahindra

  Mar 2020 - Sept 2020

  SOC Analyst

  • Level 1 Security Analysts for Digi Telenor BAU whom actively focusing on real time security event monitoring and security incident investigation• Monitor threats across all Digi network through CrowdStrike platform.• Investigate every detection occurred in CrowdStrike using hashing algorithm Sha256 as reference in sources from reliable website. • Investigate every spam mail reported in [email protected] mailbox from all Digi user by using online tools for threat tracing.• Log all detection reported and resolved threats from CrowdStrike and igotspam mailbox in excel sheet tracker. Show less

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  Tech Mahindra

  Sept 2021 - Jan 2025

  Senior Implementation Engineer

  - Supporting financial institutions for Authorization and Settlement testing via Online and Offline.- Provide support for technical interfaces on MasterCard’s core and auxiliary processing systems to international financial institutions and their transaction processors and service providers focus on MasterCard’s key account customers, strategic key implementation projects, key markets, and new MasterCard product implementation pilots- Responsible to monitor and assist MasterCard’s customers in technical implementation project tasks.- Coordinate all according network interface validation activities directly with MasterCard’s customers, including problem reporting and resolution via own expertise and/or other subject matter experts- Provide technical processing systems consultancy, with focus on network interface validation / testing to MasterCard’s customers, including on usage of MasterCard’s network simulation tools- Proactively conduct and drive testing with key customers and their processors, in order to assure customers' processing business can have implemented as swiftly as possible- Participate in MasterCard’s technical processing product development to ensure customer implementation feasibility and efficiency- Officially approve the final technical processing interface implementation in line with MasterCard’s network standards and rules- Experience in create, maintain and document standard and non-standard customer testing processes, focus on technical processing customer interfaces, including providing internal staff training and coaching, and active contribution of knowledge management processPrepare weekly report for team occupancy work load Show less