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Dev Kumar Ray

Dev Kumar Ray

Management Information System Executive

Followers of Dev Kumar Ray479 followers
location of Dev Kumar RayGurugram, Haryana, India

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  • Timeline

  • About me

    Operation Executive at idealpe matrix Pvt Ltd

  • Education

    • Delhi University

      2011 - 2014
      B.com Business/Commerce, General

      I have done B.com from Delhi UniversityMy skills are Advance EXCEL, Microsoft Access,SQL.VBA, OUTLOOK,MIS

  • Experience

    • Biz Staffing Comrade Pvt Ltd

      Feb 2020 - Feb 2021
      Management Information System Executive

    • Ideal Prepaid SA

      Aug 2020 - Sept 2023
      Operation Executive

      Ideal Prepaid India Private Limited has developed into a trustful entity and pioneered the industry by manufacturing and trading an optimum quality Prepaid Energy Meter.

    • Idealpe Matrix Pvt Ltd

      Sept 2023 - now
      Operation Executive

      1. Handle customer inquiries via phone, email,and chat.2. Update and maintain customer records in ourdatabase system.3. Collaborate with other departments to resolvecustomer problems.4. Manage and resolve customer complaints.5. Maintain a positive and professional attitudewhen interacting with customers.6. ldentify and recommend processimprovements to better serve customers.

  • Licenses & Certifications

    • Management information system

      Computec Professionals Group
      Jul 2019
      View certificate certificate

    • Cisco Certified Network Associate Cyber Ops (CCNA)

      SISCO
      Oct 2016

    • Diploma in information technology

      Lal Bahadur Shastri Group of Institutions
      Aug 2012