Experience

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  Recognition specialities, inc

  Apr 2008 - Oct 2012

  Webmaster

  As webmaster I was responsible for the e-commerce website with credit card processing and automated invoicing functionality. Day to day I managed customer experience, getting orders into production, as well as new website features and optimizations.

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  Recognition specialties

  Oct 2012 - Jan 2014

  Director of operations

  As Director of Operations I oversaw the IT department as well as our UV badge making process; providing technical leadership and increasing efficiency.

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  Southern oregon credit service, inc.

  Jan 2014 - now

  System administrator

  Provides tier 2 support for 30 users and proactively monitors for issues effecting their work. Maintains networking, servers, and critical software to ensure users can work effectively. Familiar with a wide range of Microsoft server technologies including Exchange, MS SQL, Active Directory, DNS, DHCP, etc. Responsible for Cyber Security posture, and defense in depth utilizing Cisco Security tools including Secure Endpoint, FirePower, Malware Analyics, and Threat Response.I also oversee the SOC 2 Compliance program while working with external auditors. Show less